Night Auditor/Guest Service Representative

7 days ago


Irvine, California, United States Sonesta International Hotels Full time

Job Summary:

The Night Auditor (NA) is a critical member of the hotel team, responsible for ensuring the accuracy and integrity of financial transactions. As a key player in the hotel's operations, the NA plays a vital role in maintaining the hotel's financial stability and reputation.

Key Responsibilities:

  • Accurately balance all hotel income and expenses for every 24-hour operating period.
  • Act as a Guest Service Agent for the overnight front desk shift, providing exceptional customer service and support to guests.
  • Collaborate with the Operations Manager to ensure seamless hotel operations and maintain a high level of customer satisfaction.
  • Perform financial analysis and reporting to identify areas for improvement and optimize hotel performance.

Requirements:

  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.

About Sonesta International Hotels:

Sonesta International Hotels is a leading hospitality company dedicated to providing exceptional guest experiences and delivering outstanding results. We are committed to fostering a culture of excellence, innovation, and teamwork, and we are seeking talented individuals who share our values and passion for hospitality.



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