Operations Manager
6 hours ago
redbox+ Dumpsters of Lehigh Valley is a leading provider of convenient, reliable, and eco-friendly waste management solutions. We specialize in providing roll-off dumpsters to residential and commercial customers, ensuring seamless waste removal and recycling services.
Role and ResponsibilitiesAs an Operations Manager, you will play a crucial role in overseeing and optimizing our daily operations to achieve operational excellence and exceptional customer service. Your key responsibilities will include:
- Leading and mentoring a team of dedicated operations staff, fostering a culture of collaboration, growth, and accountability.
- Streamlining and optimizing operational processes to enhance efficiency, reduce costs, and improve service delivery.
- Managing resources effectively, including scheduling, equipment allocation, and workforce planning, to meet customer demands while maintaining operational cost-effectiveness.
- Ensuring a superior customer experience by implementing best practices in customer service, complaint resolution, and service quality assurance.
- Upholding and enforcing safety and compliance standards to create a secure work environment for all employees and maintain regulatory compliance.
To be successful in this role, you will need:
- A Bachelor's degree in Business Administration, Operations Management, or a related field.
- 5+ years of experience in operations management or a related role within the waste management or logistics industry.
- A proven track record of successfully leading and developing high-performing teams.
- Strong analytical and problem-solving skills, with a keen eye for process improvement opportunities.
- Excellent communication and interpersonal skills.
- Management experience: 3 years (Preferred)
- CDL Class A or B (Required)
- DOT Medical Card (Required)
- Driver History Report (MVR - Required)
We offer a competitive salary and performance-based bonuses, as well as a comprehensive benefits package, including medical, dental, vision insurance, life insurance, and accidental death & dismemberment insurance. You will also have opportunities for career growth and advancement within a rapidly expanding company, a collaborative and inclusive work environment focused on teamwork and innovation, and the chance to make a meaningful impact in the waste management industry while contributing to a greener, more sustainable future.
Compensation: $85,000.00 per year
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