Restaurant Operations Manager

2 months ago


Easton, Pennsylvania, United States Subway Full time
About the Role

We are seeking a highly motivated and experienced Restaurant Operations Manager to join our Subway team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our high standards of quality, service, and cleanliness are consistently met.

Key Responsibilities
  • Guest Experience: Provide exceptional customer service, ensuring that every guest has a positive experience in our restaurant.
  • Food Preparation and Service: Ensure that great food is prepared and served to our guests, meeting our high standards of quality and presentation.
  • Restaurant Maintenance: Maintain a clean and safe environment, ensuring that our restaurant is well-maintained and functional.
  • Inventory and Financial Management: Manage inventory and financial systems, ensuring that we are operating efficiently and effectively.
  • Marketing and Community Outreach: Coordinate local marketing initiatives, including community outreach and engagement.
  • Staff Management: Recruit, train, and develop a high-performing team, ensuring that our staff are equipped to deliver exceptional service.
  • Safety and Security: Maintain standards of restaurant safety and security, ensuring that our guests and staff are protected.
  • Team Player: Demonstrate a commitment to teamwork, working collaboratively with our team to achieve our goals.
Additional Responsibilities
  • Recruitment and Retention: Recruit and retain outstanding team members, ensuring that we have a high-performing team.
  • Safety and Security Protocols: Ensure that safety and security protocols are followed, including awareness of local and national healthy and food safety codes.
  • Business Analysis: Maintain business records and analyze data to identify opportunities for growth and improvement.
  • Marketing Initiatives: Support local and national marketing initiatives, ensuring that our restaurant is ready to promote sales and drive business.
  • Special Events: Plan and execute special events and promotions, driving sales and increasing customer engagement.
What We Offer
  • Brand Partnership Discounts: Enjoy discounts on Subway products and services.
  • Scholarship Opportunities: Access to scholarship opportunities to support your education and career development.
  • University Course Credits: Opportunity to earn university course credits, enhancing your skills and knowledge.
  • Hands-on Career Experience: Gain valuable experience in a fast-paced restaurant environment, developing your skills and expertise.
Requirements
  • Education: High school diploma or equivalent.
  • Experience: A minimum of 2 years in a restaurant environment, with experience in supervising and training staff.
  • Essential Functions: Excellent communication skills, ability to deal with all levels of team members, and computer knowledge.
  • Physical Demands: Ability to work in a fast-paced environment, standing and walking for long periods, and lifting up to 30 pounds occasionally.


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