Operations Assistant Manager

2 days ago

Baltimore, Maryland, United States Ports America Full time
Job Title: Assistant Operations Manager

Baltimore, MD - Join Ports America as an Assistant Operations Manager and play a key role in the front-line management team. As a critical member of our team, you will direct, plan, and supervise terminal operations and staff to ensure efficient, safe, and productive operations for assigned customers, terminal area, and cargo type.

Key Responsibilities:
  • Participate in the development and achievement of operational and financial goals and objectives
  • Ensure compliance with the company's Safety program and accident prevention/safety and workers' compensation programs and procedures
  • Manage the work activities of the Foreman, Labor, and other personnel to ensure performance expectations and customer needs are met
  • Determine the amount of labor needed for each day and ensure labor is ordered appropriately for your assigned area
  • Make decisions affecting overtime cost and general expenditures and ensure they are made in the best interests of our company and customers
  • Ensure payroll accuracy and make appropriate changes as needed
  • Work closely with M&R/Terminal Departments to ensure the appropriate equipment allocation meets operational demands
  • Maintain positive relations with Labor and ensure that the Collective Bargaining Agreements are understood and adhered to
  • Ensure that performance issues of employees under your supervision are addressed, and corrective action/discipline is imposed when circumstances warrant
  • Advise leadership of labor matters and assist in adjudicating all complaints filed including grievances
  • Participate in regular training and feedback to labor and management staff
  • Communicate areas of accountability and performance expectations to labor and management staff
  • Develop, communicate, maintain, and improve operating and administrative procedures designed to provide required information and facilitate internal practices
  • Ensure certifications and required training and clearances are current for you and your staff
  • Ensure that all company policies, procedures, and controls are followed and that required reports are completed accurately, submitted on time to appropriate staff, customers, and other designated personnel
Requirements:
  • Bachelor's Degree in any discipline or equivalent combinations of education and experience
  • Experience with Computerized Operating Systems
  • Obtain a TWIC Card issued by the Department of Homeland Security
  • Valid US Driver's License
  • Knowledge of safety and accident prevention codes and regulations
  • Knowledge and understanding of cargo stowage and stability
  • Proficient in MS Office
  • Excellent communication skills both verbal and written
  • Ability to manage time efficiently
  • Ability to execute in a fast-paced environment
  • Ability to plan and organize to ensure efficient execution of plan
  • Ability to drive and influence the performance of others
  • Ability to make sound decisions and respond quickly to operational issues

Physical Working Attributes:

  • Climb up and down a ladder on a vessel multiple times within a shift
  • Work on ships and terminal with engine equipment
  • Work in changing hot and cold climates based on weather conditions
  • Work in an environment that may be hazardous to persons unable to see and hear fast-moving equipment
  • Lift, push, and/or pull up to 30lbs

Equal Opportunity Employer: Ports America is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex (including pregnancy); sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law.

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