Assistant Operations Manager

2 weeks ago


Baltimore, Maryland, United States Ports America Full time
Job Summary

We are seeking a highly skilled and experienced Assistant Operations Manager to join our team at Ports America. As a key member of our front-line management team, you will be responsible for directing, planning, and supervising the duties associated with terminal operations and staff.

Key Responsibilities
  • Manage the work activities of foremen, labor, and other personnel to ensure performance expectations and customer needs are met.
  • Determine labor needs and ensure accurate ordering for assigned areas.
  • Make decisions affecting overtime costs and general expenditures, ensuring they are in the best interests of the company and customers.
  • Ensure payroll accuracy and make necessary changes.
  • Comply with the company's safety program and ensure all labor and staff adhere to accident prevention and workers' compensation procedures.
  • Work closely with M&R/Terminal Departments to ensure equipment allocation meets operational demands.
  • Maintain positive relations with labor and ensure Collective Bargaining Agreements are understood and adhered to.
  • Address performance issues of employees under supervision and impose corrective action/discipline when necessary.
  • Advise leadership on labor matters and assist in resolving grievances.
  • Participate in regular training and feedback with labor and management staff.
  • Communicate areas of accountability and performance expectations to labor and management staff.
  • Develop, maintain, and improve operating and administrative procedures to provide required information and facilitate internal practices.
  • Ensure certifications and required training are current for yourself and staff.
  • Follow company policies, procedures, and controls, and submit reports accurately and on time.
  • Work a flexible schedule, including nights, weekends, and holidays, as directed by business need.
  • Travel to support other operations as needed.
Requirements
  • Bachelor's Degree in any discipline (equivalent combinations of education and experience considered).
  • Experience with computerized operating systems.
  • Obtain a TWIC Card issued by the Department of Homeland Security.
  • Valid US Driver's License.
Preferred Qualifications
  • Knowledge of safety and accident prevention codes and regulations.
  • Knowledge and understanding of cargo stowage and stability.
  • Proficient in MS Office.
  • Excellent communication skills, both verbal and written.
  • Ability to manage time efficiently.
  • Ability to execute in a fast-paced environment.
  • Ability to plan and organize to ensure efficient execution of plans.
  • Ability to drive and influence the performance of others.
  • Ability to make sound decisions and respond quickly to operational issues.
Physical Working Attributes
  • Climb up and down a ladder on a vessel multiple times within a shift.
  • Work on ships and terminal with engine equipment.
  • Work in changing hot and cold climates based on weather conditions.
  • Work in an environment that may be hazardous to persons unable to see and hear fast-moving equipment.
  • Lift, push, and/or pull up to 30lbs.


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