Epic Resolute Analyst, Ambulatory System, First shift
3 weeks ago
As a Healthcare IT Specialist, you will serve as a liaison between the IT department and operations to align system design with operational processes. This includes data collection, workflow analysis, system configuration, testing, and support. Participates in application deployment and procedure documentation. Ensures that the software build meets organizational goals and external mandates such as HIPAA and Meaningful Use. Acts as project coordinator for medium-sized projects with medium budgets and may or may not have system-wide implications.
Key Responsibilities:
Acting as the primary support contact for the application's end-users
Identifying issues that arise in their application area as well as issues that impact other application teams, and working to resolve them
Guiding workflow design, building and testing the system, and analyzing other technical issues associated with Epic software
Identifying and implementing requested changes to the system
Serving as a liaison between end-users' workflow needs and Epic implementation staff
Maintaining regular communication with Epic representatives, including participating in weekly project team meetings
Working with Epic representatives, your organization's business community, and end-users to ensure the system meets the organization's business needs in regard to the project deliverables and timeline
Developing an understanding of operational needs to set the direction for the organization's workflows by attending site visits and other integrated sessions
Participating in training and working with end-users
Troubleshooting problems and questions
Requirements:
MINIMUM EDUCATION & EXPERIENCE
Minimum of a bachelor's degree and four years' related experience, or two years' direct experience in lieu of a degree
Appropriate certification or licensure (if applicable) required
Minimum two (2) years working with clinical and/or financial applications within a physician practice environment
Demonstrated progressive experience with on-line information systems; healthcare environment preferred
Strong analytic and organizational skills, particularly in planning, communications, process redesign, and problem-solving
Ability to work effectively with a diverse group of users who have a varying level of computer expertise
Solid understanding of revenue cycle management or experience with billing operations
Epic certification
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