Business Systems Analyst

5 days ago

Louisville, Kentucky, United States BrightSpring Health Services Full time

Business Systems Analyst Opportunity

We are seeking a meticulous and committed Business Systems Analyst to join our Pharmacy Systems team. As a key member of our team, you will play a pivotal role in ensuring the quality, reliability, and functionality of our pharmacy systems, particularly in long-term care (LTC) settings.

Your focus on quality assurance (QA) and functionality analysis will be instrumental in supporting data validation and reporting. With your substantial experience in QA processes and proficiency in SQL, SSRS, and Power BI, you will be crucial in supporting data validation and reporting.

This is a remote position, and applicants can reside anywhere within the Continental USA. Business travel to support our Clients is expected to be 25-75%.

Responsibilities:

  • QA Testing: Conduct comprehensive quality assurance testing on pharmacy systems to ensure they meet functional requirements and are defects-free.
  • Test Planning and Execution: Develop detailed test plans, test cases, and scripts based on system requirements and specifications. Execute these tests, document the results, and identify any issues or discrepancies.
  • Functionality Analysis: Perform in-depth analysis of new system functionalities and how they relate to new or existing workflow best practices and provide recommendations for their integration.
  • Defect and Enhancement Management: Identify, document, and track defects using QA tools and methodologies. Track the progress of these requests with vendors, ensuring timely resolution and integration into the system.
  • User and Technical Documentation: Create detailed user and technical documentation for new functionalities, workflows, and system updates. Ensure all documentation is clear, accurate, and accessible to technical and non-technical users.
  • Data and Report Validation: Utilize SQL, SSRS, and Power BI to validate the accuracy and integrity of data within pharmacy systems. Ensure that all data is correctly integrated, processed, and reported.
  • SQL and Data Analysis: Analyze data and support decision-making processes. Based on data analysis, provide insights and recommendations to improve system functionality and performance.
  • Documentation: Maintain thorough and accurate QA documentation, including test plans, test cases, defect logs, and QA reports. Ensure that all documentation is updated and easily accessible.
  • Collaboration: Work closely with cross-functional teams, including developers, business analysts, and project managers, to ensure that QA processes align with project goals and timelines.

Qualifications:

  • Bachelor's degree in Information Technology, Computer Science, Pharmacy, Business Administration, or a related field or equivalent experience.
  • Minimum of 3 years of experience as a Business or QA Analyst, with experience in system testing, quality assurance processes, and workflow design.
  • Strong experience in quality assurance, workflow analysis, and documentation within the pharmacy or healthcare industry.
  • Experience in defect and enhancement management, particularly in collaboration with external vendors.

Preferred Experience:

  • Experience in the LTC pharmacy industry.
  • Experience in user experience (UX) design and analysis.
  • Strong proficiency in SQL, SSRS, and Power BI, with the ability to perform data validation, report verification, and troubleshooting.
  • Deep understanding of pharmacy workflows, industry standards, and regulatory requirements.
  • Knowledge of pharmacy system applications, with experience in system configurations and workflow optimization.

About our Line of Business:

PharMerica is a full-service pharmacy solution providing value beyond medication. PharMerica is the long-term care pharmacy services provider of choice for senior living communities, skilled nursing facilities, public health organizations, and post-acute care organizations. PharMerica is one of the nation's largest pharmacy companies. PharMerica offers unmatched employee development, exceptional company culture, seemingly endless opportunities for advancement, and the highest hiring goals in decades.

Salary Range: USD $80,000 - $90,000 per year.

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