Resort Guest Experience Ambassador

4 weeks ago

Moab, Utah, United States MSCCN Full time

We're seeking a Resort Guest Experience Ambassador to join our team at Travel + Leisure Co. As a key member of our hospitality team, you'll play a vital role in delivering exceptional guest experiences from registration to checkout.



This is a full-time, seasonal opportunity until March 31, 2025, with a salary of $20.50 per hour. If you're a people person with excellent communication skills and a passion for providing warm welcomes, we want to hear from you



How You'll Shine:


  • Extend hospitality with heart in everything you do, from sharing information about the resort and nearby attractions to providing room rate quotes and confirming reservations.
  • Process cash and credit card transactions strictly following established procedures, and balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities.
  • Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios.
  • Respond to guest inquiries and concerns as quickly and completely as possible.


What You'll Bring:


  • Professional appearance and a positive, can-do attitude.
  • Excellent communication skills with the ability to read, write, and understand English.
  • Ability to solve problems with minimal supervision.
  • Basic math skills and knowledge of proper cash handling procedures.
  • Ability to multitask and work in a fast-paced environment.
  • Strong attention to detail and organization skills.
  • Basic computer and office skills.


How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us.



Benefits include medical, dental, vision, flexible spending accounts, life and accident coverage, disability, paid time off, parental leave, and holidays, as well as a 401(k) with employer match, a wellness program, and an Employee Assistance Program.



We're an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class.



We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience.



Join our global team and build a career where memories start with you



At Travel + Leisure Co., hospitality is at the heart of all we do.



We deliver excellence and take time to have fun, celebrate together, and support one another.



Our mission is simple: to put the world on vacation.



We're looking for talented individuals like you to join our team and help us make memories that last a lifetime.

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