Front Desk Associate, WorldMark Moab Resort

1 week ago

Moab, Utah, United States Travel + Leisure Full time
Unlock the World of Hospitality

At Travel + Leisure Co., we're passionate about delivering exceptional experiences for our guests. As a Guest Services Associate, you'll play a vital role in making memories for travelers from around the world.

What You'll Do:
  • Provide warm welcomes and exceptional service to guests, ensuring their stay is nothing short of memorable.
  • Guide guests through the registration process, issue unit keys, and provide information about the resort and nearby attractions.
  • Process cash and credit card transactions with precision and accuracy, following established procedures.
  • Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities.
  • Complete all check-out procedures, verifying that the correct charges and credits are reflected in guest folios.
  • Reserve and confirm reservations for individuals and/or groups, ensuring seamless experiences.
  • Provide guests with room rate quotes, responding to their inquiries and concerns with speed and accuracy.
What You'll Bring:
  • A professional appearance and a positive, can-do attitude.
  • Excellent communication skills, with the ability to read, write, and understand English.
  • The ability to solve problems with minimal supervision, thinking critically and creatively.
  • Basic math skills and knowledge of proper cash handling procedures.
  • The ability to multitask and work in a fast-paced environment, prioritizing tasks with ease.
  • Strong attention to detail and organization skills, ensuring accuracy and efficiency.
  • Basic computer and office skills, with the ability to learn new software and systems quickly.
How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week, including medical, dental, vision, flexible spending accounts, life and accident coverage, disability, and more.

Join our global team and build a career where memories start with you. We're an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class.

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