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Operations Manager

2 months ago

Mount Laurel, New Jersey, United States Marriott Full time
Job Summary

We are seeking a highly skilled and experienced Operations Manager to join our team at Courtyard Mt. Laurel Cherry Hill. As a key member of our hotel operations team, you will be responsible for supporting the successful execution of all operations in the hotel departments, including Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance. Your primary goal will be to continually improve guest and employee satisfaction and maximize the financial performance of the department.

Key Responsibilities
  • Support the successful execution of all hotel operations departments
  • Manage staff and ensure that standards and procedures are being followed
  • Lead specific teams and assist with meeting or exceeding property goals
  • Ensure that all team members meet or exceed all hospitality requirements
  • Assist in performing required annual Quality audit with GM & RD
  • Ensure a viable key control program is in place
  • Understand financial statements, sales and activity reports, and other performance data
Requirements
  • High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area
  • OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area
What We Offer

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

We offer a competitive hourly pay range of $27.40 to $33.65, a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits.

Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.