Hotel Services Coordinator

3 weeks ago


Dallas, Texas, United States HALL Arts Hotel Dallas Full time
About the Role

HALL Arts Hotel Dallas seeks an experienced and skilled Assistant Front Office Manager to join our team. As a key member of our front office operations, you will play a vital role in delivering exceptional guest experiences and ensuring the smooth operation of our front desk.

Key Responsibilities:
  • Oversee front desk operations and ensure that all guests receive a warm welcome and excellent service.
  • Develop and implement front office procedures to improve efficiency and reduce errors.
  • Train and mentor front desk staff to ensure that they have the skills and knowledge needed to deliver exceptional customer service.
  • Maintain accurate records of room availability, reservations, and billing information.
  • Collaborate with other departments to enhance guest experiences and facilitate smooth operations.

As an Assistant Front Office Manager, you will be responsible for leading a team of front desk staff and working closely with other departments to deliver exceptional guest experiences. You will be expected to develop and implement effective front office procedures, train and mentor staff, and maintain accurate records.

Estimated Salary: $62,000 - $82,000 per annum.



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