Guest Experience Coordinator

3 weeks ago


Dallas, Texas, United States HALL Arts Hotel Full time
Guest Experience Coordinator Job Description
The Guest Experience Coordinator is a critical role at HALL Arts Hotel, responsible for delivering exceptional guest experiences and ensuring seamless front desk operations. This dynamic position requires strong leadership skills, excellent customer service abilities, and a passion for the hospitality industry.

Key Responsibilities

Oversee daily front office operations, including check-in/check-out procedures and guest services.

Manage front desk staff, providing guidance and support to deliver exceptional customer service.

Address guest inquiries and resolve complaints promptly and professionally.

Maintain accurate records of room availability, reservations, and billing information.

Collaborate with other departments to enhance guest experiences and facilitate smooth operations.

Contribute to developing and implementing front office procedures to improve efficiency.

E nsure compliance with health and safety regulations within the front office area.


Requirements and Qualifications

Proven experience in hotel management or a similar role within the hospitality industry is preferred.

Strong customer service skills with a focus on guest satisfaction.

Excellent phone etiquette and communication skills; multilingual or bilingual abilities are a plus.

Familiarity with front desk operations and hotel management software is advantageous.

Ability to work flexible hours, including weekends and holidays as needed.

Estimated salary: $70,000 - $90,000 per year, based on location and experience.



  • Dallas, Texas, United States Burger King Full time

    Role Overview: As a Guest Experience Coordinator at Burger King, you will play a vital role in ensuring that every guest has a positive experience in our restaurants. Your responsibilities will include handling guest inquiries, resolving issues promptly, and maintaining a clean and welcoming environment.">Key Responsibilities:- Provide exceptional guest...


  • Dallas, Texas, United States Live Nation Entertainment Full time

    Job SummaryLive Nation Entertainment is seeking a skilled Guest Experience Coordinator to join our team. As a key member of our Guest Services department, you will be responsible for ensuring that every guest has an exceptional experience at our events.About the PositionIn this role, you will work closely with other teams to deliver seamless event...


  • Dallas, Texas, United States Adolphus Full time

    Job DescriptionWe are seeking a highly motivated Guest Experience and Retail Coordinator to join our team at The Adolphus. In this role, you will be responsible for coordinating retail operations, managing inventory, and providing exceptional customer service.Key ResponsibilitiesCoordinate retail operations, including inventory management, visual...


  • Dallas, Texas, United States Olive Garden Full time

    Deliver Exceptional Guest Experiences">We are seeking a skilled Bartender to join our team and help deliver exceptional guest experiences. As a key member of our beverage service, you will use your knowledge of beverages to exceed customer expectations and provide a memorable dining experience.">Responsibilities and Requirements">The successful candidate...


  • Dallas, Texas, United States Inside & Out Maintenance LLC Full time

    Job SummaryWe are looking for a Front Desk Professional who can deliver top-notch customer service and create lasting impressions for our hotel guests at Inside & Out Maintenance LLC.Main Responsibilities:Expertly handle guest inquiries and requestsProcess check-ins and check-outs promptly and accuratelyProvide insightful information about hotel facilities,...


  • Dallas, Texas, United States Subway Restaurants Full time

    **Job Summary:We are seeking a highly motivated and customer-focused Sandwich Artist to join our team at Subway Restaurants. As a Sandwich Artist, you will be responsible for preparing products, maintaining food safety and sanitation standards, and providing exceptional guest service.Compensation:This is a full-time position with a salary range of $38,000 to...


  • Dallas, Texas, United States Magnolia Dallas Downtown Full time

    Magnolia Dallas Downtown OverviewMagnolia Dallas Downtown, formerly the Magnolia Petroleum Company Building, is one of the city's most revered structures. Built in 1922, this 29-story structure was the first high-rise in the United States to have air conditioning and the city's first skyscraper. Today, it stands as a vibrant icon from atop, shining bright...


  • Dallas, Texas, United States ClubCorp Full time

    Role SummaryWe are seeking a highly motivated Guest Service Coordinator to join our team at ClubCorp. In this role, you will be responsible for ensuring the highest level of service to our guests.Job ResponsibilitiesProvide exceptional customer service and ensure a positive experience for all guests.Requirements$45,000 - $60,000 per year.About UsClubCorp is...


  • Dallas, Texas, United States The Beeman Hotel Full time

    About the RoleWe are seeking a highly skilled Guest Services Coordinator to join our team at The Beeman Hotel. As a key member of our front office staff, you will be responsible for delivering exceptional guest experiences and ensuring seamless operations.Key Responsibilities• Manage guest registration, check-in, and check-out processes with accuracy and...


  • Dallas, Texas, United States Htel Swexan Full time

    About the Role: We are seeking a skilled Reservations Agent to join our team at Htel Swexan. As a key member of our sales team, you will play a critical role in delivering exceptional guest experiences and driving revenue growth through effective reservation management and sales strategies.The Ideal Candidate: To succeed in this role, you should possess...


  • Dallas, Texas, United States Dallas Zoo Management Full time

    Career Opportunities: The Dallas Zoo Management is a leader in conservation, education, and community engagement. As a Guest Services Lead, you will have the opportunity to work alongside a talented team of professionals who share your passion for delivering exceptional guest experiences. This role offers a range of benefits, including competitive...


  • Dallas, Texas, United States Crescent Hotels and Resorts Full time

    Position SummaryCrescent Hotels & Resorts is a dynamic hospitality company that values its employees and offers a range of benefits and perks. We are seeking a skilled Guest Room Integrity Coordinator to join our team.Annual Salary Range: $52,000 - $62,000 per year (based on location and experience)About the PositionThe Guest Room Integrity Coordinator will...


  • Dallas, Texas, United States TGIF Full time

    Job Summary: We are seeking a skilled Guest Experience Specialist to join our team at TGIF. The successful candidate will be responsible for creating a welcoming atmosphere for our guests and ensuring they have a memorable dining experience.">Responsibilities: Key responsibilities include greeting guests warmly, using visual cues to seat guests, and...


  • Dallas, Texas, United States Marriott International Inc Full time

    OverviewWe are seeking a motivated and detail-oriented Guest Experience Expert to join our team at the Sheraton Dallas Hotel. As a key member of our front desk staff, you will be responsible for delivering exceptional customer service to our guests, ensuring their stay with us is memorable and unique.About the JobThis is a full-time position that requires...


  • Dallas, Texas, United States Cowboys Fit Full time

    Cowboys Fit is currently seeking a Guest Experience Associate to enhance the overall experience for our members and guests. If you're passionate about delivering exceptional customer service and working in a fast-paced environment, we encourage you to apply!Job DescriptionIn this role, you will be responsible for greeting members and guests, responding to...


  • Dallas, Texas, United States ClubCorp Full time

    **About ClubCorp:**ClubCorp is a leading private club operator that creates experiences for its members and their guests. As a Host at ClubCorp, you'll be the first point of contact for our members and their guests, creating a welcoming atmosphere that makes them feel valued and respected.**Key Responsibilities:**Create a warm and inviting atmosphere for...

  • Hotel Receptionist

    3 weeks ago


    Dallas, Texas, United States Comfort INN By Choice Full time

    **Job Title:** Hotel Receptionist & Guest Services Coordinator**Job Summary**We are seeking a highly organized and customer-focused Hotel Receptionist & Guest Services Coordinator to join our team at Comfort INN By Choice. As the first point of contact for our guests, you will be responsible for providing exceptional service, ensuring seamless stays, and...


  • Dallas, Texas, United States Reunion Tower Operations Company, LLC Full time

    Key ResponsibilitiesAct as an ambassador for Reunion Tower and Dallas, providing superior guest service.Present a professional image and positive attitude at all times.Multitask and manage detailed ticketing processes in a fast-paced environment.Operate the Point of Sale (POS) system efficiently.Manage guest flow and operate the PORT (Elevator) system...


  • Dallas, Texas, United States CAVA - Lovers Lane Full time

    Cava - Lovers Lane is seeking a skilled Team Member Ambassador to join our team. As a Team Member Ambassador, you will be responsible for delivering exceptional customer service and ensuring a memorable experience for each guest who walks through our doors.Key Responsibilities:Demonstrate a passion for delivering exceptional customer service and ensuring a...


  • Dallas, Texas, United States LaPasha Lounge and Grill Full time

    Job Title: Dining Experience CoordinatorEstimated Salary: $30,000 - $40,000 per yearAbout LaPasha Lounge and GrillOur upscale restaurant and Mediterranean hookah lounge offers a unique dining experience that combines international cuisine with a relaxed atmosphere. We are seeking a skilled Dining Experience Coordinator to join our team.Job DescriptionGreet...