Hotel Registration Specialist
2 days ago
Estimated Salary: $45,000 - $55,000 per year
Job SummaryWe are seeking a skilled Front Desk Agent to join our team at the HALL Arts Hotel. In this role, you will be responsible for welcoming guests, processing registrations, and ensuring their stay is nothing short of remarkable.
You will be working in a fast-paced environment and must possess excellent communication skills, a strong commitment to customer service, and the ability to multitask effectively.
About the Role- Welcoming guests and visitors in a friendly and professional manner
- Registering guests in an efficient and pleasant manner
- Accommodating room changes expediently
- Maintaining a high level of knowledge of the hotel's facilities and services
- Providing information on local attractions and events
- Helping resolve guest issues and respond to special requests
To succeed in this role, you must have:
- Excellent communication and interpersonal skills
- A strong commitment to providing exceptional customer service
- Ability to work effectively under pressure and multitask
- Familiarity with computer systems and basic accounting skills
- Prior experience in customer-facing roles is preferred
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