Technical Support Specialist
2 weeks ago
Global Recruitment Solutions is seeking a skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will provide critical support for onsite installations, repairs, and maintenance of semiconductor equipment. Your expertise will be essential in ensuring the smooth operation of our equipment and providing exceptional customer service.
Responsibilities- Check and maintain equipment within factory standard specifications of system equipment.
- Instruct customers in the operation and maintenance of the system equipment.
- Serve as company liaison with customer on matters for assigned projects (i.e. installations and major component replacements).
- Perform complex repair maintenance or unit replacement according to factory procedures independently and with others.
- Provide technical support to customers and respond to questions regarding operation procedures, equipment malfunctions, and other technical issues to minimize equipment down time and ensure positive customer relations.
- Identify and report equipment error and status updates related to equipment performance issues to aid in troubleshooting or maintenance.
- Maintain accurate documentation of activity and provide periodic reports.
- Conduct training for customer personnel ensuring proficiency of service and operations.
- Work with other technicians in the field to troubleshoot and service equipment.
- Requires a Bachelor's Degree in electrical or mechanical engineering or equivalent experience (i.e. technical training, military training or technical school) plus 1-2 years of related experience.
- Knowledge of Linux operating system is preferred for operating and troubleshooting the system.
- Minimum 3 years of experience in a related field (i.e. semiconductor manufacturing equipment).
- Hands on mechanical skills required.
- Hands on experience with electronic testing tools required.
- Able to work on equipment alone and work with other engineers as a team player under challenging situations.
- Additional experience or knowledge in optical, lasers, software, robotics, precision mechanical skill or chemical are plus.
- Excellent trouble shooting skills, verbal and written communication skills.
- Customer support experience is a plus.
- Must be able to travel and work flexible schedules.
- Must feel comfortable working in a cleanroom environment most of the day (wearing full clean room suit, facemask, gloves, safety glasses).
- May require domestic travel (valid driver's license and acceptable driving record necessary). Additionally, because this position requires driving for company business as an essential function of the job, must remain in compliance with company safety guidelines and policies.
- Position requires continuous physical effort; intermittent and long-term work cycles; standing, walking, sitting, repetitive motion, and lifting up to 25 pounds unassisted. Lifting more than 25 lbs requires additional help. Employee may be required to work at a computer terminal for long periods of time. Employee will be able to hear and understand speech at normal levels and on the telephone. Position requires effective communication skills, verbal and written form. Mental alertness is a must. Employee is required to demonstrate continued knowledge of Haz/Com regulations and requirements. Must be able to work in a cleanroom environment, this includes wearing protective clothing. Employee may be exposed to atmospheric conditions, such as: dust, fumes, noise and varying temperatures (to within OSHA standards).
- Domestic and International travel may be required.
-
Technical Support Specialist
2 weeks ago
Hillsboro, United States KLM Careers Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at KLM Careers. As a Technical Support Specialist, you will be responsible for providing exceptional customer support for onsite installations, repairs, and maintenance of photolithography semiconductor equipment.Key ResponsibilitiesCheck and maintain equipment within...
-
Technical Support Specialist
3 weeks ago
Hillsboro, United States Hawkfinds LLC Full timeJob Description**Overview:**Hawkfinds LLC is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide customer support for onsite installations, repairs, and maintenance of semiconductor equipment. You will receive comprehensive training in Austin, Texas or Hillsboro, Oregon for a period of...
-
Technical Support Specialist
3 weeks ago
Hillsboro, United States MetaOption, LLC Full timeJob DescriptionJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at MetaOption, LLC. As a Technical Support Specialist, you will provide expert-level technical support to customers for onsite installations, repairs, and maintenance of photolithography semiconductor equipment.Key Responsibilities:Check and maintain...
-
Technical Support Specialist
4 weeks ago
Hillsboro, United States Umanist Staffing LLC Full timeJob SummaryUmanist Staffing LLC is seeking a highly skilled and experienced Technical Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing top-notch technical support to our customers, ensuring their equipment is functioning optimally and resolving any technical issues that may arise.Key...
-
Technical Support Specialist
4 weeks ago
Hillsboro, Oregon, United States Canon U.S.A., Inc. Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Canon U.S.A., Inc. as a Sr Technical Support Engineer. This is a customer-facing role that requires strong technical expertise and excellent communication skills.Key Responsibilities:Provide technical support to customers for onsite installations, repairs, and...
-
Senior Technical Support Specialist
3 weeks ago
Hillsboro, United States Dev2Work Full timeJob Summary:Dev2Work is seeking a highly skilled Senior Technical Support Specialist to join our team. As a Senior Technical Support Specialist, you will provide technical support to customers and respond to questions regarding operation procedures, equipment malfunctions, and other technical issues to minimize equipment downtime and ensure positive customer...
-
Hillsboro, United States Canon U.S.A., Inc. Full timeAbout the RoleThis position is an excellent opportunity to work with cutting-edge semiconductor manufacturing equipment and provide top-notch technical support to our customers.We are seeking a highly skilled and motivated individual with a strong background in electrical or mechanical engineering to join our team as a Technical Support Specialist for...
-
Technical Support Specialist
4 weeks ago
Hillsboro, Oregon, United States Canon U.S.A., Inc. Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Canon U.S.A., Inc. as a Semiconductor Equipment Engineer. In this role, you will provide customer support for onsite installations, repairs, and maintenance of photolithography semiconductor equipment primarily in Hillsboro, Oregon.You will receive comprehensive...
-
EUV Technical Support Specialist
3 weeks ago
Hillsboro, Oregon, United States ASML Full timeJob Description**Job Summary**ASML is seeking a highly skilled EUV Technical Support Specialist to join our team. The successful candidate will be responsible for providing technical support and expertise to our customers, ensuring the smooth operation of our EUV systems.Key ResponsibilitiesProblem Analysis and Resolution: Gather and analyze data to identify...
-
Senior Technical Support Specialist
2 weeks ago
Hillsboro, United States Dev2Work Full timeJob Summary:We are seeking a highly skilled Senior Technical Support Specialist to join our team at Dev2Work. As a key member of our technical support team, you will provide expert-level support for onsite installations, repairs, and maintenance of photolithography semiconductor equipment.Key Responsibilities:Ensure equipment is maintained within factory...
-
Senior Technical Support Specialist
1 month ago
Hillsboro, United States eTouchUS Pvt Ltd Full timeeTouchUS Pvt Ltd is seeking a Senior Technical Support Specialist to deliver exceptional customer assistance for the installation, repair, and maintenance of photolithography semiconductor machinery.This role involves comprehensive training to ensure proficiency in supporting our clients effectively.Key Competencies:Semiconductor Manufacturing EquipmentLinux...
-
Technical Support Specialist
1 month ago
Hillsboro, United States ASML US, LLC Full timeOverviewThe Technical Support Specialist at ASML is tasked with the maintenance and servicing of our advanced lithography systems. This role involves a variety of responsibilities including installation, upgrades, diagnostics, repairs, and routine maintenance at client locations.As a key member of the team, the Technical Support Specialist will engage daily...
-
Technical Support Specialist
2 weeks ago
Hillsboro, Oregon, United States Canon U.S.A., Inc. Full timeAbout the RoleWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at Canon U.S.A., Inc. As a Technical Support Specialist, you will be responsible for providing customer support for onsite installations, repairs, and maintenance of semiconductor equipment.Key ResponsibilitiesCheck and maintain equipment within...
-
Hillsboro, United States Intel Full timeJob Title: Technical Support Specialist Supply ChainIntel is seeking a highly skilled Technical Support Specialist Supply Chain to join our team. As a key member of our supply chain team, you will be responsible for providing technical support and expertise to ensure the delivery of high-quality products and technologies to our customers.Key...
-
**Technical Support Specialist**
2 weeks ago
Hillsboro, Oregon, United States Canon U.S.A., Inc. Full timeAbout the RoleWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at Canon U.S.A., Inc. As a key member of our customer support team, you will be responsible for providing technical assistance and support to our customers in the semiconductor manufacturing industry.Key ResponsibilitiesProvide technical support and...
-
Senior Technical Support Specialist
4 weeks ago
Hillsboro, United States MetaOption, LLC Full timeJob OverviewPosition: Senior Technical Support Specialist (Semiconductor)Key Skills: Semiconductor Manufacturing Equipment, Linux OS, Electronic Testing Instruments, TroubleshootingExperience Level: AssociateRequired Experience: 5 YearsEducation: Bachelor's DegreeRelocation Assistance: Not AvailableSalary Range: $92,080Role Summary:Are you looking for a...
-
Technical Support Specialist
2 weeks ago
Hillsboro, United States TEL Full timeJob SummaryWe are seeking a highly skilled Technical Support Engineer to join our team at TEL. As a Technical Support Engineer, you will provide technical assistance and support to our customers and internal teams, ensuring the smooth operation of our complex electro-mechanical equipment and software systems.Key ResponsibilitiesProvide technical support to...
-
Technical Support Specialist
4 weeks ago
Hillsboro, United States Genesis Aspire Partners Full timeJob OverviewThe Senior Technical Support Engineer plays a pivotal role in delivering exceptional technical support to customers and internal teams within the Semiconductor industry.Key ResponsibilitiesTechnical Support: Provide advanced technical support for semiconductor products and systems, ensuring seamless customer satisfaction.Troubleshooting: Diagnose...
-
Computer Systems Support Specialist
4 weeks ago
Hillsboro, United States Harvest Technical Services, Inc. Full timeJob SummaryWe are seeking a highly skilled Computer Systems Support Specialist to join our team at Harvest Technical Services, Inc. as an IT Operations Support Engineer. This role will provide critical support to our manufacturing IT systems, ensuring seamless operations and compliance with Good Manufacturing Practices (GMP) and regulatory requirements.Key...
-
Technical Support Specialist
2 weeks ago
Hillsboro, United States KLM Careers Full timeSr Technical Support EngineerKLM Careers is seeking a highly skilled Sr Technical Support Engineer to join our team in Hillsboro, OR. As a Sr Technical Support Engineer, you will provide customer support for onsite installations, repairs, and maintenance of photolithography semiconductor equipment.Responsibilities:Check and maintain equipment within factory...