Sales and Customer Experience Lead

4 days ago


Oakland, California, United States Golden State Mktg Full time
Job Summary
We are seeking a highly motivated and experienced Sales and Customer Experience Lead to join our team at Golden State Mktg. This role is responsible for providing exceptional customer service and support to our clients, as well as driving sales growth and revenue through strategic partnerships and initiatives.

About the Role
This is a full-time position that offers a competitive salary of $60,000 - $80,000 per year, depending on experience. If you are a results-driven and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.

Key Responsibilities
- Provide exceptional customer service and support to our clients via phone, email, and in-person interactions.
- Develop and implement strategies to drive sales growth and revenue through strategic partnerships and initiatives.
- Collaborate with our sales team to ensure seamless customer experience.
- Analyze customer feedback and provide insights to inform business decisions.
- Stay up-to-date with industry trends and best practices in sales and customer service.

Requirements
- 2+ years of experience in sales or a related field.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Strong analytical and problem-solving skills.
- Bachelor's degree in Business Administration or a related field.

What We Offer
- Competitive salary and benefits package.
- Opportunity to grow and develop your career in a dynamic and supportive environment.
- Collaborative and inclusive team culture.
- Recognition and rewards for outstanding performance.

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