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Field Services Coordinator

2 months ago

Roanoke, Virginia, United States Virginia Department of Human Resource Management Full time
Job Summary

We are seeking a highly skilled and experienced professional to join our team as a Field Services Coordinator. This is a full-time position that requires a strong work ethic, exceptional customer service skills, and a positive attitude.

Key Responsibilities
  • Monitor quality control of criminal justice mandated training, including ensuring compliance with applicable rules, policy, and guidelines.
  • Serve as a liaison between the Department and law enforcement and criminal justice academies in the region, including meeting with regional academy staff and criminal justice agencies to discuss training and compliance issues.
  • Review curriculums, instructorship applications, and extension requests and process, as appropriate.
  • Conduct criminal justice academy certification/re-certification audits, including providing interim academy recertifications, and identifying and scheduling academy recertification audits.
  • Administer law enforcement certification exams.
  • Represent the Department and its policies to constituents, including providing on-site technical assistance in all aspects of agency activities crossing division boundaries.
Requirements
  • Documented work experience in the criminal justice field as a law-enforcement officer or jailor.
  • Demonstrated experience with adult learning theory.
  • Knowledge of Virginia's criminal justice system.
  • A strong work ethic, exceptional customer service skills, and a positive attitude.
  • Experience using the Microsoft Office Suite.
  • A valid Virginia Driver's license and excellent driving record.
  • Ability to think strategically and cross culturally, and independently implement new initiatives and projects.
  • Ability to articulate, both orally and in written form, clear and concise program objectives and goals and summarize achievements of programs in reports and other documents as requested.
  • Documented experience working as an active, contributing team member, as well as an independent and self-motivated employee.
  • Demonstrated ability to meet critical deadlines, handle multiple assignments, changing priorities, and ensure timeliness and quality of completed assignments.
Preferred Qualifications
  • Documented significant law enforcement/criminal justice experience in Virginia.
  • Demonstrated experience working in a Virginia criminal justice academy.
  • Experience and knowledge of law enforcement training principles and concepts.
  • Significant knowledge of the laws and regulatory requirements for criminal justice professionals in Virginia.
  • DCJS instructor certification(s) or equivalent.
  • Demonstrated experience using the Training and Certification Electronic Records (TRACER) system.