Call Center Representative
3 weeks ago
BC forward is currently seeking a highly motivated Customer Services - Call Center for an opportunity in Austin, TX . Position Title: Customer Services - Call Center Location: Austin, TX 78727 Anticipated Start Date: December 2nd, 2024 Please note this is the target date and it is subject to change. BCforward will send official notice ahead of a confirmed start date. Expected Duration: 12+ months (with possibility of extension or conversion) Job Type: Contract, 40 HRS WEEKLY, Onsite Pay Range: $ 19 - $20/hr. Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.). Job Description: Responsibilities: Customer Service Management - Responsible for ensuring accurate data is entered into the TPL databases/networks/applications. Maintaining on going phone calls in a call center environment. Must be available for any 8-hour shift from 7 am to 7 pm. We are unable to accommodate schedule change requests during the first 90 days. This role provides unbiased assistance to Medicaid providers and clients with questions regarding eligibility, medical claims status, and other program questions. Assists with problem resolution, as needed. Responds to phone inquiries in a prompt, courteous and concise manner. Documents are all encounters in clear and concise online logs. Transfers callers to other Call Center units as needed. Meets individual performance standards. Performs other duties as may be assigned by management. Attains and maintains strict required attendance and performance metrics. Benefits: BC forward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k. About BC forward : Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BC forward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BC forward's 6,000 consultants support more than 225 clients globally. BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BC forward to become a market leader and best in class place to work. BC forward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. To learn more about how BC forward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum . As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BC forward will only use this information to complete the recruitment process. This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration. Interested candidates please send resume in Word format to Please reference job code 230832 when responding to this ad.
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Call Center
6 days ago
Pflugerville, United States BCforward Full timeBCforward is currently seeking a highly motivated Customer Services - Call Center for an opportunity in Austin, TX. Position Title: Customer Services - Call CenterLocation: Austin, TX 78727Anticipated Start Date: December 2nd, 2024Please note this is the target date and it is subject to change. BCforward will send official notice ahead of a confirmed start...
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Austin Business Center Representative
4 weeks ago
Pflugerville, Texas, United States H-E-B Full timeBusiness Center Representative RoleH-E-B is seeking a motivated and customer-focused Business Center Representative to provide exceptional service and support to our customers. As a Business Center Representative, you will be responsible for delivering superior customer service, performing accurate and efficient tasks related to Business Center services, and...
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BCforward | Call Center Representative
24 hours ago
pflugerville, United States BCforward Full timeBCforward is currently seeking a highly motivated Customer Services - Call Center for an opportunity in Austin, TX. Position Title: Customer Services - Call CenterLocation: Austin, TX 78727Anticipated Start Date: December 2nd, 2024Please note this is the target date and it is subject to change. BCforward will send official notice ahead of a confirmed start...
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BCforward | Call Center Representative
4 hours ago
Pflugerville, United States BCforward Full timeBCforward is currently seeking a highly motivated Customer Services - Call Center for an opportunity in Austin, TX. Position Title: Customer Services - Call Center Location: Austin, TX 78727 Anticipated Start Date: December 2nd, 2024 Please note this is the target date and it is subject to change. BCforward will send official notice ahead of a confirmed...
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Customer Service Representative
7 days ago
Pflugerville, United States Daltile Full timeDal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM! As the Customer Service Representative, we need someone ready to provide various support such as servicing walk-in customers, answering customer inquiries, providing samples, and completing sales transactions. Primary Objective:To ensure effective and efficient...
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Customer Service Representative
4 weeks ago
Pflugerville, United States Dal-Tile Full timeJoin the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to...
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Customer Service Representative
4 weeks ago
Pflugerville, United States Mohawk Industries Inc Full timeJoin the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to...
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Customer Service Representative
1 month ago
Pflugerville, United States Dal-Tile Corporation Full timeJoin the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to...
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Customer Service Representative
3 weeks ago
Pflugerville, United States BCforward Full timeCustomer Service Representative BCforward is currently seeking a highly motivated Customer Service Representative for an opportunity in Austin, TX.Position Title: Customer Service Representative Location: Austin, TX Anticipated Start Date: Dec 2nd, 2024 Please note this is the target date and is subject to change. BCforward will send official notice ahead of...
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Customer Support Representative
4 weeks ago
Pflugerville, Texas, United States Ledcor Group Full timeJob Summary: Ledcor Technical Services is seeking a skilled Customer Support Representative to join our team. As a key member of our support team, you will be responsible for handling internal and external calls and emails, customer inquiries, and emergency requests in a professional and positive manner. You will work closely with our technicians to ensure...
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Customer Service Representative
4 weeks ago
Pflugerville, Texas, United States Dal-Tile Full timeAt Dal-Tile, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Provide customer account management, including order entry, order inquiry, product...
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Patient Representative
7 days ago
Pflugerville, United States Care Now Full timeDescription This position is incentive eligible. IntroductionAre you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Patient Representative today with CareNow.BenefitsCareNow, offers a total rewards package that supports the...
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BCforward | Call Center Representative
8 hours ago
Pflugerville, TX, United States BCforward Full timeBCforward is currently seeking a highly motivated Customer Services - Call Center for an opportunity in Austin, TX. Position Title: Customer Services - Call CenterLocation: Austin, TX 78727Anticipated Start Date: December 2nd, 2024Please note this is the target date and it is subject to change. BCforward will send official notice ahead of a confirmed start...
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Customer Service Representative
4 weeks ago
Pflugerville, Texas, United States Mr Appliance Full timeWe are seeking a skilled Customer Service Representative to join our team at Mr. Appliance. As a key member of our support team, you will be responsible for handling service requests and customer complaints in a professional and courteous manner.Receive incoming telephone calls and respond to customer inquiriesPerform marketing and sales functions to sell...
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Customer Service Representative
5 months ago
Pflugerville, United States Mr Appliance Full timeWe at Mr. Appliance® are looking for qualified professionals to join our team. As an international appliance repair franchise network with over 250 locations, we have an IMMEDIATE opening for Customer Service Representative in Austin, TX. We offer competitive compensation packages, complete training programs, and fast track advancement. We live our code of...
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Business Development Representative
4 weeks ago
Pflugerville, Texas, United States Expert Seekers Training Full timeJob DescriptionAs a Business Development Representative with Expert Seekers Training, you will be responsible for engaging with clients across the nation who are seeking insurance coverage. Your primary goal will be to build rapport with clients, gather crucial information to assess their needs, schedule virtual appointments, and deliver persuasive product...
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PRN On Call Hospice RN
4 weeks ago
Pflugerville, United States St. David's Hospice & Family Care Full timeDescription IntroductionPRN Hospice RN needed to cover weekday back up on-call (5PM-8AM) and fill in some PRN shifts as well. Do you have the career opportunities as a PRN On Call Hospice RN you want with your current employer? We have an exciting opportunity for you to join St. David's Hospice & Family Care which is part of the nation's leading...
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PRN On Call Hospice RN
1 month ago
Pflugerville, United States St. David's Hospice & Family Care Full timeDescription IntroductionPRN Hospice RN needed to cover weekday back up on-call (5PM-8AM) and fill in some PRN shifts as well. Do you have the career opportunities as a PRN On Call Hospice RN you want with your current employer? We have an exciting opportunity for you to join St. David's Hospice & Family Care which is part of the nation's leading provider...
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PRN On Call Hospice RN
4 weeks ago
Pflugerville, United States St. David's Hospice & Family Care Full timeDescription IntroductionPRN Hospice RN needed to cover weekday back up on-call (5PM-8AM) and fill in some PRN shifts as well. Do you have the career opportunities as a PRN On Call Hospice RN you want with your current employer? We have an exciting opportunity for you to join St. David's Hospice & Family Care which is part of the nation's leading provider...
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Medical Sales Representative
4 weeks ago
Pflugerville, Texas, United States United Rentals, Inc. Full time**Unlock Your Sales Potential with United Rentals**As a Medical Equipment Sales Representative at United Rentals, you will be the voice and initial point of contact for our industry-leading company.We rely on you to use your exceptional sales and consultative skills to understand the needs of interested parties and turn them into loyal customers.You must be...
