Food and Beverage Operations Manager
3 weeks ago
As a Food and Beverage Operations Manager at Marriott, you will be responsible for supervising daily F&B shift operations and monitoring compliance with all F&B policies, standards, and procedures. You will maintain the operating budget and ensure that standards and legal obligations are followed.
Key Responsibilities- Assist in the ordering of F&B supplies, cleaning supplies, and uniforms.
- Supervise daily F&B shift operations and monitor compliance with all F&B policies, standards, and procedures.
- Support and supervise an effective monthly self-inspection program.
- Operate all department equipment as necessary and report malfunctions.
- Supervise staffing levels to ensure guest service, operational needs, and financial objectives are met.
- Encourage and build mutual trust, respect, and cooperation among team members.
- Understand employee positions well enough to perform duties in employees' absence.
- Develop specific goals and plans to prioritize, organize, and accomplish work.
- Monitor and maintain the productivity level of employees.
- Verify that all team members/supervisors understand the brand-specific philosophy.
- Maintain the operating budget and verify that standards and legal obligations are followed.
- Assist supervisors in understanding team members' ever-changing needs and expectations, and how to exceed them.
- Celebrate and foster decisions that result in successes as well as failures.
- Communicate areas that need attention to staff and follow up to verify understanding.
- Coordinate cleaning programs in all F&B areas, identifying trends and making recommendations for improvements.
- Establish and maintain open, collaborative relationships with employees.
- Create and nurture a property environment that emphasizes motivation, empowerment, teamwork, and passion for providing service.
- Follow property-specific second effort and recovery plans.
- Stay readily available and approachable for all team members.
- Demonstrate knowledge of the brand-specific service culture.
- Provide information to supervisors and coworkers by telephone, in written form, email, or in person.
- Provide guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Analyze information and evaluate results to choose the best solution and solve problems.
- Perform hourly job functions if necessary.
- Extend professionalism and courtesy to team members at all times.
- Comprehend budgets, operating statements, and payroll progress reports.
- Perform other duties as assigned to meet business needs.
Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans.
Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.
We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them, and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.
We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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