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Cannabis Retail Associate

2 months ago

Bethesda, Maryland, United States iAnthus Capital Full time
About Us:

iAnthus Capital Management operates across multiple states, engaging in a comprehensive range of cannabis activities, from cultivation to processing and retail. We believe that cannabis is poised to be a transformative industry, capable of enhancing lives, particularly for those with chronic conditions, while also influencing various sectors such as agriculture, pharmaceuticals, and beverages. Our goal is to establish the most valuable cannabis brands and a robust network of operations and distribution nationwide. At iAnthus, you will find opportunities for professional growth, a flexible work environment, competitive benefits, a wellness program, and the chance to learn from industry leaders.

Your Profile:

You possess a strong eagerness to learn and contribute positively to a team. You are dedicated to fostering an inclusive, positive, and compliant workplace. You excel at managing your time effectively and ensuring the integrity and accuracy of your work. If you thrive in a dynamic environment and are interested in contributing to meaningful initiatives with the iAnthus team, we encourage you to explore this opportunity.

Key Competencies:
  • Positive demeanor
  • Exceptional attention to detail and organizational skills
  • Strong interpersonal and teamwork abilities
  • Excellent verbal and written communication skills
  • Capability to multi-task, prioritize, and thrive in a fast-paced setting
Benefits:
  • Paid Sick Leave
  • Monthly Incentive Bonus (upon achieving sales targets)
  • Wellness Program
  • Employee Assistance Program
  • Opportunity to work in a growing organization where your skills can make a significant impact
Role Overview

The Dispensary Associate, reporting to the Dispensary Manager, is responsible for supporting the daily operations of the dispensary, being part of a patient-focused team, and achieving company objectives. The role includes maintaining compliance with all relevant policies and regulations. Responsibilities encompass but are not limited to:

Operations & Compliance
  • Engage and educate patients in a welcoming manner
  • Ensure patient intake forms are complete and accurate
  • Assist in qualifying patients for financial assistance programs
  • Maintain adherence to all local and state regulations
  • Perform general administrative tasks, including filing and record-keeping
  • Provide timely feedback to management regarding patient experiences
  • Maintain accurate records such as patient intake forms and cash handling logs
  • Participate in brief meetings at the start of each shift to align on goals
  • Deliver exceptional and compassionate service to patients
  • Engage in monthly inventory assessments
Training & Development
  • Ensure all patients are greeted with a friendly and compassionate approach, creating a positive experience.
  • Knowledgeable about HIPAA and confidentiality standards.
  • Proficient in inventory management and point-of-sale systems.
  • Stay updated on product knowledge and appropriate dosages.
  • Ensure compliance with company policies and state regulations among team members.
  • Review and enhance patient educational materials.
  • Participate in quarterly team discussions.

    Sales & Business Development
  • Analyze daily sales and best practices to meet objectives with team members.
  • Trained in patient services, including intake and product knowledge.
  • Participate in brief meetings at the start of each shift to ensure consistent messaging.
  • Provide outstanding and compassionate service to patients.
Company Culture
  • Act as an ambassador for the iAnthus brand, representing it appropriately.
  • Build relationships with community leaders and foster trust with neighbors.
  • Embrace and implement iAnthus's core values, including respect, diversity, sustainability, and service.
  • Adhere to iAnthus's cultural principles.
  • Maintain the dispensary's aesthetic in line with the iAnthus brand.
  • Participate in a motivated team environment.
  • Implement brand marketing strategies.

    Qualifications & Requirements
  • Must be at least 21 years old, possess a valid driver's license, and have reliable transportation.
  • Experience in retail, hospitality, or patient services is preferred.
  • Willingness to work a flexible schedule, including nights and weekends.
  • Strong verbal and written communication skills, along with basic math abilities.
  • Experience in a fast-paced, high-transaction environment is preferred.
  • Strong organizational and decision-making skills.
  • Computer literacy is required; POS experience is a plus.
  • High school diploma or equivalent.
  • Ability to pass a criminal background check as per state guidelines.
  • Detail-oriented and proactive approach to tasks.
  • Ability to work collaboratively in a team setting.
Physical & Environmental Requirements
  • Ability to work a minimum of 8 hours a day with rotating shifts.
  • Flexible availability for nights, weekends, and holidays.
  • Capability to lift, push, and pull up to 50 pounds.
  • Ability to sit, squat, bend, and kneel repetitively throughout the workday.
  • Capacity to stand for extended periods.
  • Ability to use a ladder and general tools for minor repairs.
  • Willingness to work in various conditions, including exposure to fumes, dust, and noise.
The compensation for this position is $17/hr plus cash tips.

Management reserves the right to assign additional duties as necessary. This job description is not intended to cover all activities, duties, or responsibilities required of the employee. Responsibilities may change at any time with or without notice.

iAnthus Capital Management is an equal opportunity employer, committed to providing equal employment opportunities to all employees and applicants, and prohibits discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

This policy applies to all aspects of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.