Principal UX Designer, Amazon Futures

4 weeks ago

Seattle, Washington, United States Amazon Full time
About the Role

The Amazon Futures Design team is seeking a seasoned UX Designer to help shape the future of Amazon's products and services. As a Principal UX Designer, you will work closely with the Head of Futures Design to drive design innovation and strategic thinking across our portfolio.

This role will involve leveraging customer research and insights to create alignment around shared priorities and success outcomes. You will combine ideation, prototyping, and experimentation to develop innovative roadmaps of future experiences and opportunities.

You will contribute to a focused charter dedicated to this work and drive specific initiative areas where a cross-team, multi-horizon experience plan can inform targeted strategic options.

Mentoring and developing the design talent primarily within Futures Design, but also across the Devices and Services organization, is a key aspect of this role.

Key Responsibilities
  • Define and drive the UX vision for new categories and concepts that impact customers and Amazon roadmaps.
  • Operationalize customer-obsessed device and service concept explorations.
  • Lead concept development in ideation sessions and design reviews.
  • Create customer journeys and use cases in storyboards, wireframes, visual mockups, and prototypes that define the product vision.
  • Identify user research needs for ideation and validation.
  • Evangelize concepts and design to diverse audiences across Amazon.
  • Use business requirements, market research, and customer feedback to assist in developing scenarios, use cases, and high-level requirements.
  • Dive deep on consumer insights, product analytics, and competitive intelligence to drive product innovation.
  • Identify opportunities to invent and experiment with new technology and interaction patterns.
About the Team

Amazon's Device and Services Design Group (DDG) is a central design studio responsible for developing products and platforms, from the Echo to Alexa Communications, and Fire TV and Tablet.

Basic Qualifications
  • 8+ years' experience in interaction design (software, mobile, web, other media), with an emphasis on conceptual, visual, interaction design and strategic thinking.
  • BA/BS in Design, HCI, or related field; or equivalent professional experience within the design field.
  • Demonstrated ability to work confidently and collaboratively with stakeholders.
  • Excellent communication, presentation, and interpersonal skills; the ability to communicate complex concepts clearly and persuasively across different audiences.
Preferred Qualifications
  • Fluency in best practices for multi-platform research, information architecture and design, as well as strong knowledge of usability principals and techniques.
  • Experience leading design across multiple platform types, including (but not limited to): web, mobile, tablet, living room, VR, and multimodal devices.
  • Masters or advanced degree or equivalent professional experience.

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