Senior UX Researcher, Futures Insights, Devices Design Group

4 weeks ago


Seattle, Washington, United States Amazon Full time

About the Role

The Amazon Devices and Services Design Group (DDG) is seeking a skilled Sr. UX Researcher to partner with our Design team in informing mid-to-long term strategic planning. This role will report to the Head of Futures Insights.

Key Responsibilities

  • Help build and sustain a program for collecting, synthesizing, and communicating foundational insights on human needs and motivations, and sociocultural trends, to inform mid-to-long term planning efforts of DDG and its product line partners.
  • Partner deeply with the DDG Design Futures team to inform and shape mid-to-long term (2-5 year) concept development and experience roadmaps.
  • Help leadership determine the right research questions to ask, creating long-term research roadmaps that align to and inform business strategy and goals.

Requirements

  • 6+ years of experience in the field of UX research with a focus on early, generative research that informs long-term business strategy, ideally in the digital products and services industry.
  • Strong portfolio that illustrates how your research has informed strategic decision-making.
  • Working knowledge of a full range of UX research methods, with deep expertise in early-phase qualitative methods, and the proven ability to execute the right methodology to get the needed result.

About the Team

The DDG UXR team is comprised of more than two dozen highly capable and collaborative ethnographers, psychologists, and research scientists. We execute and synthesize human research that provides the business with a deep understanding of the motivations, behaviors, needs, and capabilities of current and potential customers.



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