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Senior UX Researcher, Strategic Insights, Devices Design Group
2 months ago
We are seeking a highly skilled Principal UX Researcher to join our Futures Insights research team at Amazon Devices. As a key member of our team, you will be responsible for establishing foundational insights on human needs, motivations, and trends to inform mid-to-long term strategic planning.
Key Responsibilities- Develop and sustain a program for collecting, synthesizing, and communicating insights on human needs, motivations, and sociocultural trends.
- Partner with the DDG Design Futures team to inform and shape mid-to-long term concept development and experience roadmaps.
- Help leadership determine the right research questions to ask and create long-term research roadmaps that align to and inform business strategy and goals.
- Synthesize primary and secondary data to perform quick and thorough analyses leading to focused, insightful, and actionable findings.
- Define, invent, and execute research methods appropriate to the questions at hand, including ethnographic and survey techniques.
- Translate insights into operational criteria aligned to business goals.
- Advance the development of insight-based knowledge management systems to drive organizational decision-making and prioritization of investments.
- Persuade decision makers at all levels of the organization to take aligned action on research findings.
The DDG UXR team is comprised of highly capable and collaborative ethnographers, psychologists, and research scientists. We execute and synthesize human research that provides the business with a deep understanding of the motivations, behaviors, needs, and capabilities of current and potential customers.
Requirements- 10+ years of experience in UX research with a focus on early, generative research that informs long-term business strategy.
- Strong portfolio illustrating how research has informed strategic decision-making.
- Ability to independently drive multiple concurrent projects in an agile environment.
- Working knowledge of a full range of UX research methods, with deep expertise in early-phase qual methods.
- Excellent written communication, presentation, and interpersonal skills.
- Passion for understanding and applying the latest learnings and innovations in social and behavioral science, research methods, and UX design.
- Broad knowledge of qualitative research methodologies.
- MS in Anthropology, Psychology, Sociology, or a related field.
- Ability to handle highest complexity and ambiguity, defining crisp, cogent strategy for net-new product development.
- Experience systematically weaving research insights into ideation and design sprint processes.
- Deep understanding of human motivations, capabilities, and limitations, and their implication for product design.
- Understanding of the product design process and how research is appropriately integrated at each phase.
Amazon is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
CompensationThe base pay for this position ranges from $163,000/year in our lowest geographic market up to $269,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.
