Front Desk Associate

6 days ago


Charlottesville, Virginia, United States LTD Hospitality Full time
Job Summary

We are seeking a highly skilled and customer-focused Front Desk Associate to join our team at LTD Hospitality Group. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.

Key Responsibilities
  • Guest Services: Greet and register guests, provide room assignments, and assist with pre-registration and blocking of registrations.
  • Front Desk Operations: Handle guest check-ins and checkouts, process payments, and maintain accurate records.
  • Communication: Respond to guest inquiries, resolve issues, and provide information on hotel services, amenities, and local attractions.
  • Cash Handling: Process transactions, manage cash, and maintain a high level of accuracy and attention to detail.
  • Team Collaboration: Work closely with housekeeping, food and beverage, and other departments to ensure seamless service delivery.
Requirements
  • Education: High school diploma or equivalent required.
  • Skills: Excellent communication and interpersonal skills, ability to multitask, and strong attention to detail.
  • Experience: Previous customer service experience in a hotel or hospitality setting preferred.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for career growth and advancement within our company.
  • Training and Development: Comprehensive training and development programs to enhance your skills and knowledge.
About LTD Hospitality Group

LTD Hospitality Group is a leading hospitality company with a commitment to providing exceptional service and creating memorable experiences for our guests. We are proud to offer a dynamic and supportive work environment, with opportunities for growth and development.



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