Front Desk Associate

3 days ago


Charlottesville, Virginia, United States LTD Hospitality Full time
Job Summary

We are seeking a highly skilled and customer-focused Front Desk Associate to join our team at LTD Hospitality Group. As a Front Desk Associate, you will be responsible for providing exceptional service to our guests, handling front desk operations, and maintaining a high level of customer satisfaction.

Key Responsibilities
  • Provide exceptional customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Handle front desk operations, including check-in, check-out, and room assignments.
  • Process payments, handle cash and credit transactions, and maintain accurate records.
  • Respond to guest inquiries, provide information about hotel services and amenities, and resolve any issues or concerns.
  • Work collaboratively with other hotel staff to ensure seamless service delivery and maintain a positive and welcoming atmosphere.
Requirements
  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Basic math skills and accuracy with handling cash and credit transactions.
  • Ability to work a variety of shifts, including evenings, weekends, and holidays.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

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