Front Desk Coordinator
5 days ago
We are looking for a highly skilled Front Desk Specialist to join our team at Spine & Rehab Specialists. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing patient information, and ensuring smooth clinic operations.
Key Responsibilities:
- Enter and validate patient information and insurance coverage into the EMR system.
- Schedule appointments and manage new referrals efficiently.
Communication and Patient Care:
- Communicate effectively with patients, families, and healthcare providers to ensure seamless care.
- Minimize wait times by greeting patients promptly and completing the check-in process quickly.
- Collect co-pays, co-insurance, or deductibles and answer caller inquiries.
- Guide patients through their appointments and clinic procedures.
- Maintain positive relationships with patients and employees.
Requirements:
- Able to work in a fast-paced environment with multiple priorities.
- Strong customer service skills and a positive attitude.
- Organizational and multitasking abilities with proficiency in Microsoft Office.
Estimated Salary: $50,000 - $70,000 per year
This role requires a high school diploma or equivalent, along with relevant experience in healthcare or customer service. If you have excellent communication skills, a positive attitude, and a passion for delivering exceptional patient care, we encourage you to apply.
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