Front Desk Coordinator

5 days ago


El Paso, Texas, United States Spine & Rehab Specialists Full time
Job Description

We are looking for a highly skilled Front Desk Specialist to join our team at Spine & Rehab Specialists. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing patient information, and ensuring smooth clinic operations.

Key Responsibilities:

  • Enter and validate patient information and insurance coverage into the EMR system.
  • Schedule appointments and manage new referrals efficiently.

Communication and Patient Care:

  • Communicate effectively with patients, families, and healthcare providers to ensure seamless care.
  • Minimize wait times by greeting patients promptly and completing the check-in process quickly.
  • Collect co-pays, co-insurance, or deductibles and answer caller inquiries.
  • Guide patients through their appointments and clinic procedures.
  • Maintain positive relationships with patients and employees.

Requirements:

  • Able to work in a fast-paced environment with multiple priorities.
  • Strong customer service skills and a positive attitude.
  • Organizational and multitasking abilities with proficiency in Microsoft Office.

Estimated Salary: $50,000 - $70,000 per year

This role requires a high school diploma or equivalent, along with relevant experience in healthcare or customer service. If you have excellent communication skills, a positive attitude, and a passion for delivering exceptional patient care, we encourage you to apply.



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