Guest Services Representative
3 weeks ago
POSITION SNAPSHOT: As a Front Desk/Host, you will be the first point of contact for our Guests, ensuring their initial impression of Dave & Buster's is positive and welcoming.
- Greet Guests with a smile and provide exceptional customer service
- Coordinate game rentals, merchandise sales, and telephones
- Manage wait times and communicate information to Guests, Team Members, and Managers
NITTY GRITTY DETAILS:
- Deliver an unparalleled Guest experience through food, drinks, and games in a fun environment
- Act as an ambassador to the building, coordinating game rentals and merchandise sales
- Keep immediate supervisor informed of problems or unusual matters and take corrective action when necessary
Requirements
- Must be able to communicate effectively with multiple Guests while generating enthusiasm for D&B
- Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times
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