Guest Services Representative

3 weeks ago


El Paso, Texas, United States Dave & Buster Full time
Job Description

POSITION SNAPSHOT: As a Front Desk/Host, you will be the first point of contact for our Guests, ensuring their initial impression of Dave & Buster's is positive and welcoming.

  1. Greet Guests with a smile and provide exceptional customer service
  2. Coordinate game rentals, merchandise sales, and telephones
  3. Manage wait times and communicate information to Guests, Team Members, and Managers

NITTY GRITTY DETAILS:

  • Deliver an unparalleled Guest experience through food, drinks, and games in a fun environment
  • Act as an ambassador to the building, coordinating game rentals and merchandise sales
  • Keep immediate supervisor informed of problems or unusual matters and take corrective action when necessary

Requirements

  • Must be able to communicate effectively with multiple Guests while generating enthusiasm for D&B
  • Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times


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