Veterinary Front Desk Coordinator

4 days ago

Columbus Ohio, United States Upper Arlington Veterinary Hospital Full time
About Us

Upper Arlington Veterinary Hospital is a leading provider of veterinary care services in Ohio. Our hospital is committed to delivering exceptional patient care and education to families and their pets.

Job Summary

We are seeking a skilled Veterinary Receptionist to join our team. The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and ensuring the smooth flow of patient care.

Key Responsibilities
  • Provide exceptional customer service to clients, responding to their needs and concerns in a timely and professional manner.
  • Manage front desk operations, including scheduling appointments, handling phone calls, and processing payments.
  • Maintain accurate and up-to-date client and patient records, ensuring confidentiality and compliance with hospital policies.
  • Collaborate with veterinarians, technicians, and support staff to ensure seamless patient care and efficient hospital operations.
  • Stay up-to-date with hospital policies, procedures, and best practices, participating in ongoing training and education as needed.
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
  • Minimum 1 year of experience in a veterinary hospital or clinic setting, with a focus on front desk operations and customer service.
  • Excellent communication and interpersonal skills, with the ability to work effectively with clients, staff, and veterinarians.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Proficiency in veterinary practice management software and other relevant technology.
Benefits
  • Competitive hourly rate based on experience.
  • Health care plan (medical, dental, and vision).
  • Retirement plan (401(k)).
  • Life insurance (basic, voluntary, and AD&D).
  • Short-term disability.
  • Paid time off (vacation and public holidays) for eligible positions.
  • Educational assistance for qualified teammates to enroll in AVMA-CVTEA accredited veterinary technician programs.
  • Teladoc - free doctor access 24/7.
  • Discounted veterinary care.
  • EAP (Employee Assistance Program).
About Our Team

At Upper Arlington Veterinary Hospital, we value our team members and strive to create a collaborative and supportive work environment. We offer opportunities for professional growth and development, as well as a comprehensive benefits package.

We are proud to be recognized as a leading veterinary hospital in Ohio, with a reputation for delivering exceptional patient care and education. If you are a motivated and compassionate individual who is passionate about animal care, we encourage you to apply for this exciting opportunity.

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