Referral Coordinator

5 days ago


Chula Vista, California, United States TrueCare Full time
Referral Coordinator Job Description

We are seeking a skilled Referral Coordinator to join our team at TrueCare. As a Referral Coordinator, you will play a critical role in the coordination, processing, and tracking of medical referrals for services and procedures.

Key Responsibilities:
  • Coordinate and process medical referrals for services and procedures.
  • Obtain prior authorizations and request reports for referrals.
  • Collaborate with referral staff, medical providers, and patient care support staff to ensure successful tracking and coordination of referrals.
  • Communicate effectively with patients, providers, and other stakeholders to ensure seamless referral processes.
  • Work closely with the Referrals Department to ensure timely and accurate processing of referrals.
Requirements:
  • High school diploma or equivalent.
  • At least one year of experience as a Medical Receptionist or Medical Assistant (MA) in an outpatient setting, or in medical case management.
  • Knowledge of medical terminology and procedures, and CPT and ICD codes.
  • Availability to work outside of normal shifts (i.e., 8am to 5pm and on Saturdays rotations).
  • Computer literacy working with PC-based software applications and proficiency with the Microsoft Office suite, including Outlook, Word, and Excel.
  • Can commit to the duration of medical leave.
Preferred Qualifications:
  • Bilingual in English and Spanish.
  • Two years of referral coordination or medical assisting experience.
  • Understanding of insurance providers, their portals, and their expectations for authorization approvals.
  • Medical Assistant certification.
  • Experience working in a community health center.
  • Working knowledge of EHR and registration/billing software.

TrueCare is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary range and a comprehensive benefits package. If you are a motivated and detail-oriented individual with a passion for healthcare, we encourage you to apply for this exciting opportunity.



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