Housing Stability Case Manager

5 days ago

Chula Vista, California, United States NAMI San Diego Full time
Job Title: Housing Stability Case Manager

Job Summary:

NAMI San Diego & Imperial Counties is seeking a Housing Stability Case Manager to join our HOPE Team. As a Housing Stability Case Manager, you will work with unhoused and recently housed individuals in the South Bay community to provide case management services and support them in achieving housing stability.

Key Responsibilities:

  • Provide daily in-person field outreach or in-person visits to recently housed neighbors at scattered sites.
  • Rapid response to self-referrals from clients and referrals from providers and the community.
  • Link, case-manage, and provide transportation to unhoused or recently housed neighbors to housing or community supports based on clients' goals and interests.
  • Refer and coordinate shelter and program referrals and engage in care coordination.
  • Ensure clients are supported to attain documents required for housing and employment.
  • Ensure all clients on case load: have health insurance; are connected with primary care, mental health care, and SUD treatment if necessary; and are actively working towards sustainable income.
  • Developing and sustaining positive landlord relationships.
  • Support clients in family and loved one mediation and coordinate family reunification.
  • Work collaboratively with local service providers to ensure that the transition from unhoused status into interim and permanent housing is collaborative and meets members' and community's needs.
  • Maintain a caseload of up to 20 active program participants.
  • Follow through with client goals and support for up to 2 years.
  • Document all case management services and client progress in HMIS Clarity system.
  • Drive company or personal vehicle.

Requirements:

  • Must have lived or work experience in one of the ideal candidate requirements above, or are willing to complete required training and/or certifications to attain skillset.
  • Must have a satisfactory driving record.
  • Must be willing to drive company vehicles.
  • Able to communicate effectively, verbally and in writing.
  • Basic knowledge of computer software (Microsoft Office, Word, Excel) and web navigation.
  • Demonstrated ability to maintain confidentiality.
  • Reliable and consistent attendance.

Accountability: Reports to the Program Manager and Lead of Residential Services.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.

  • Prolonged walking outside daily, at times in inclement weather.
  • Prolonged periods sitting at a desk and working on a computer.
  • Prolonged periods of standing and walking.
  • Must be able to lift up to 30 pounds at times.

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