Referral Coordinator

2 weeks ago


Vista, California, United States Vista Community Clinic Full time
Job Summary

Vista Community Clinic is a private, non-profit, multi-specialty outpatient clinic providing comprehensive, high-quality healthcare services. We are seeking a dedicated and motivated Referral Coordinator to join our team.

Key Responsibilities
  • Coordinate and process referrals for VCC clinicians, ensuring timely and accurate completion.
  • Collaborate with colleagues to track and complete referrals, utilizing NextGen and HealthViewX (HVX) electronic health records.
  • Verify patient insurance information and eligibility, submitting necessary documentation for referral purposes.
  • Provide patients with referral information and instructions on how to contact specialists and schedule appointments.
  • Act as liaison with referral providers and agencies, ensuring seamless communication and coordination.
  • Document referral information in patient charts, utilizing referral tracking systems to move referrals through the process.
  • Verify receipt of consult, diagnostic, and other required reports, ensuring timely documentation and forwarding to clinicians.
  • Interact directly with patients, providing excellent care and resolving issues that may arise during the referral process.
Requirements
  • High school graduate or equivalent.
  • Minimum two years' experience in a medical, social service setting, or related field.
  • Bilingual English/Spanish.
Preferred Qualifications
  • Medical assistant certification or equivalent training.
  • Familiarity with CPT and ICD codes.
Essential Skills and Knowledge
  • Familiarity with medical, social service, and health insurance terminology.
  • Ability to type and enter data with high accuracy.
  • Excellent verbal and written communication skills.
Preferred Skills and Knowledge
  • Experience with Practice Management and Electronic Medical Records systems, NextGen preferred.
  • Familiarity with medical terminology and procedures, CPT, and ICD codes.
Compensation

$21/hour


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