Lead Specialist in Customer Support
1 week ago
Customer Support Operations Leader
Join Faire Inc, a pioneering online platform transforming the wholesale industry. Our goal is to empower entrepreneurs and small businesses by linking them with leading brands and independent retailers globally. We are seeking a committed and enthusiastic Customer Support Operations Leader to enhance our team.
Key Responsibilities:
- Guide and motivate a team of customer support professionals
- Promote a culture centered on customer satisfaction and excellence
- Collaborate with various departments to improve customer interactions
- Establish and track performance indicators
- Mentor and develop team members for their professional growth
- Engage in the enhancement of internal support tools
Essential Qualifications:
- Over 6 years of experience in operations or customer support
- At least 4 years of experience in managing teams
- Strong communication abilities
- Proficient in making decisions based on data analysis
- Proven history of achieving results in challenging situations
Preferred Skills:
- Experience in a high-demand ticketing environment
- Background in customer support within a marketplace
- Knowledge of utilizing KPIs for strategic business decisions
If you are dedicated to customer service and operational excellence, consider becoming a part of Faire's innovative team.
-
Customer Support Specialist
2 weeks ago
Atlanta, Georgia, United States The Rivers Organization Full timeExciting Opportunity for Customer Support SpecialistA well-established organization is actively looking for driven and passionate individuals to fill the role of Customer Support Specialist. This full-time remote position provides exceptional training, competitive remuneration, and a nurturing work environment. If you excel in communication and possess...
-
Customer Support Specialist
2 weeks ago
Atlanta, Georgia, United States The Rivers Organization Full timeExciting Opportunity for Benefits Consultant/Client Services SpecialistA well-established organization is currently on the lookout for dedicated and enthusiastic candidates to fill the role of Benefits Consultant/Client Services Specialist. This full-time remote position provides outstanding training, competitive remuneration, and a nurturing work...
-
Customer Support Team Lead
6 days ago
Atlanta, Georgia, United States Joinhomebase Full timeAbout the RoleWe are seeking an experienced Customer Support Team Lead to join our team at Homebase. As a key member of our support operations, you will be responsible for leading a small team of Customer Support Representatives and helping them define processes to prepare the team for scale.Key ResponsibilitiesManage the performance of a small team of...
-
Customer Support Specialist
3 days ago
Atlanta, Georgia, United States Genius Sports Limited Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Specialist. As a key member of our support team, you will be responsible for providing exceptional customer service to our fans and users of our digital products.Key ResponsibilitiesProvide timely and effective support to customers via our...
-
Customer Support Specialist
2 weeks ago
Atlanta, Georgia, United States Tekskills Inc. Full timeJob Title: Customer Support SpecialistLocation: RemoteDuration: 12+ MonthsPosition Overview:As a Customer Support Specialist, you will play a crucial role in managing and responding to client inquiries and claims. Your responsibilities will include:Claims Management: Efficiently handle emergency and routine claims, ensuring timely dispatch to our network of...
-
Customer Support Specialist
2 weeks ago
Atlanta, Georgia, United States Kea Global Inc Full timeCompensation: $30 per hourAbout the Role: Are you an expert in customer relations eager to become part of a vibrant team in a dynamic workplace? Kea Global Inc is on the lookout for a Customer Support Specialist dedicated to delivering outstanding assistance to our esteemed clientele. If you possess a genuine enthusiasm for aiding others and excel in a...
-
Customer Support Specialist
2 weeks ago
Atlanta, Georgia, United States AnswerMTI Full timeJob OverviewPart-Time Customer Support Specialists Needed at AnswerMTIAs a Customer Support Specialist at AnswerMTI, you will deliver exceptional, professional, and thorough assistance to our clients' customers. Utilizing outstanding customer service abilities, you will manage calls for a variety of sectors, including healthcare facilities, residential...
-
Customer Support Specialist
2 weeks ago
Atlanta, Georgia, United States AnswerMTI Full timeJob OverviewPart-Time Customer Support Specialists Needed at AnswerMTIAs a Customer Support Specialist at AnswerMTI, you will deliver courteous, professional, and thorough assistance to our clients' customers. Utilizing exceptional customer service abilities, you will manage calls for a variety of sectors, including healthcare facilities, residential...
-
Customer Support Specialist
2 weeks ago
Atlanta, Georgia, United States AnswerMTI Full timeJob OverviewPart-Time Customer Support Specialists Wanted at AnswerMTIAs a Customer Support Specialist at AnswerMTI, you will deliver exceptional, professional, and thorough assistance to our clients' customers. Utilizing outstanding customer service abilities, you will manage calls for a variety of sectors, including healthcare facilities, residential...
-
Multilingual Customer Support Specialist
2 weeks ago
Atlanta, Georgia, United States Market Force Information Full timeMultilingual Customer Support Specialist - English/French - RemoteFull-Time PositionContact Center EnvironmentCompensation: $14.50/hr with Bonuses$800 Bonus within the first 6 monthsMarket Force Information is looking for Inbound English/French Customer Support Specialists to enhance our North America Operations.This is a regular, part-time remote position,...
-
Customer Support Specialist
2 months ago
Atlanta, Georgia, United States WFHREMOTEBOARD Full timeWe are currently hiring a Customer Support SpecialistThe CSP supports our customers with installation, training, and problem resolution.What you will be doing: You will be a live chat agent working in a customer support role.At the start of your shift (you can choose your own hours) you log in to the business's website and start responding to the messages...
-
Customer Support Specialist
2 weeks ago
Atlanta, Georgia, United States Fresh Form Draft Full timeCustomer Support SpecialistDepartment: Fresh Form Draft Employment Type: Full Time Location: Remote Compensation: $30.00 / hour Overview Welcome to Fresh Form Draft, a forward-thinking marketing firm dedicated to transforming brands through innovative strategies and creative solutions. Our mission is to provide outstanding services that effectively engage...
-
Customer Support Specialist
2 weeks ago
Atlanta, Georgia, United States Fresh Form Draft Full timeCustomer Support SpecialistDepartment: Fresh Form Draft Employment Type: Full Time Location: Remote Compensation: $30.00 / hour Overview Welcome to Fresh Form Draft, a forward-thinking and creative marketing agency dedicated to transforming brands through innovative strategies and exceptional service. Our commitment to excellence drives us to connect...
-
Customer Support Specialist
2 weeks ago
Atlanta, Georgia, United States Fresh Form Draft Full timeCustomer Support SpecialistDepartment: Fresh Form Draft Employment Type: Full Time Location: Remote Compensation: $30.00 / hour Overview Welcome to Fresh Form Draft, a forward-thinking and creative marketing firm dedicated to enhancing brand visibility through innovative strategies and exceptional service. Our mission is to provide outstanding solutions that...
-
Customer Support Specialist
2 weeks ago
Atlanta, Georgia, United States Focus of Georgia, Inc. Full timePosition Overview:As a Customer Support Specialist, you will be responsible for providing exceptional service to our clients. Your role will involve addressing inquiries, resolving issues, and ensuring customer satisfaction.Estimated Duration:This position is expected to last for a duration based on business needs.Compensation:Hourly Pay Rate:-...
-
Customer Support Specialist
1 week ago
Atlanta, Georgia, United States RemX Full timeRemX is actively looking for Customer Support Specialists in the Plantation area. This role will require working onsite with various shifts available from early morning to late evening, including at least one weekend day.Compensation: $17 per hour, with an additional $1 per hour for candidates who are bilingual (English/Spanish).Position: Customer Service...
-
Customer Support Specialist
2 weeks ago
Atlanta, Georgia, United States RemX Full timeRemX is actively looking for Customer Support Specialists in a dynamic call center environment. This role requires full onsite presence with various shifts available from early morning to late evening, including weekends.Compensation: $17 per hour, with an additional $1 per hour for candidates who are bilingual (English/Spanish).Position: Customer Service...
-
Customer Support Specialist
2 weeks ago
Atlanta, Georgia, United States RemX Full timeRemX is actively looking for Customer Support Specialists in a dynamic call center environment. This role requires full onsite presence with various shifts available throughout the day, including weekends.Compensation: $17 per hour, with an additional $1 per hour for candidates who are bilingual (English/Spanish).Position: Client Care AssociateKey...
-
Customer Support Specialist
2 weeks ago
Atlanta, Georgia, United States RemX Full timeRemX is actively looking for Customer Support Specialists to join our team. This role requires full onsite presence with various shifts available throughout the day, including weekends.Compensation: $17 per hour, with an additional $1 per hour for candidates who are bilingual (English/Spanish).Position: Client Care AssociateKey Responsibilities:Manage...
-
Customer Support Specialist
1 week ago
Atlanta, Georgia, United States RemX Full timeRemX is actively looking for Customer Support Specialists in the Plantation area. This role will be entirely onsite with various shifts available from 7am to 11pm, including at least one weekend day.Compensation: $17 per hour, with an additional $1 per hour for candidates who are bilingual (English/Spanish).Position: Client Service AgentKey...