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Automotive Guest Relations Specialist

2 months ago


Vienna, Virginia, United States Stohlman Subaru of Tysons Full time
Job Overview

Stohlman Subaru of Tysons is seeking a dedicated and enthusiastic individual to become a part of our dynamic team.

We are committed to delivering exceptional customer service while fostering a supportive work environment that encourages employee growth and success.

The role of Front Office Coordinator is crucial and presents a distinctive opportunity within our organization.

As the first point of contact for visitors, the ideal candidate should demonstrate reliability, punctuality, and flexibility to accommodate evening and weekend shifts.

We are currently hiring for part-time evening and weekend positions. Apply today for immediate consideration.

Benefits and Culture – At Stohlman, we provide:

  • Competitive salary packages
  • Employee discounts on vehicle purchases, parts, and services.
  • Comprehensive training and support to help you reach your professional goals.
  • A positive workplace culture within an innovative organization.
  • A commitment to maintaining a drug-free workplace.

Key Responsibilities:


• Manage incoming calls by answering, screening, and directing them appropriately.


• Support a fast-paced work environment.


• Welcome customers warmly and assist them upon arrival.


• Guide visitors to the correct department or personnel.


• Utilize strong verbal communication skills to interact effectively with clients.


• Ensure a seamless transition between customers and staff.


• Serve as a liaison among Managers, Sales Representatives, and Service Advisors.

Required Skills:


• A strong customer service orientation.


• Previous experience in a high-paced service environment is preferred.


• A positive demeanor to engage with customers, quickly assess their needs, and communicate with the Sales team.


• High motivation to excel in a demanding role.


• Excellent communication, writing, and grammar skills.


• Proficiency in computer usage.


• Ability to collaborate within a team while maintaining focus and attention to detail.

Work Schedule:

We are looking to fill the following part-time shifts:

Weekdays:

Monday - Friday: 3:30 pm - 8:00 pm

Weekends:

Saturday: 7:00 am - 6:00 pm

Sunday: 12:00 pm - 5:00 pm

The ideal candidate should be available to work alternating Saturday and Sunday shifts.

We welcome serious inquiries only.

Stohlman Subaru of Tysons is an Equal Employment Opportunity Employer. All qualified applicants will be considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.