Claims Manager

1 month ago


Houston, Texas, United States GEORG DUNCKER Full time
About Georg Duncker

Georg Duncker is a leading marine insurance broker with a rich history spanning over 150 years. As a privately owned company with a strong maritime tradition, we employ around 100 employees and handle more than 3,000 ships worldwide. With headquarters in Hamburg and offices in Singapore, Houston, and Rotterdam, we have developed a global mindset and open culture that fosters close collaboration and international outreach. Our continuous expansion requires committed and loyal employees who contribute to our continued success with innovative ideas.

Job Description

We are seeking a highly motivated Claims Manager (m/f/d) for our office in Houston, TX. As a key member of our team, you will be responsible for handling Hull & Machinery, P&I, and other related marine insurance claims for our international clients and negotiating with insurers.

Your Key Responsibilities
  • Handle and negotiate marine insurance claims with clients and insurers worldwide
  • Prepare and submit claim-reimbursement and loss statistics in MS-Office for the insurance fields mentioned
  • Manage and document claims files
  • Administer relevant insurance documents and coordinate payment transactions in the event of claims
Your Profile
  • Authorized to work in the US (US Citizenship, Employment Authorization Document, or Green Card) and holding a P&C license
  • Bachelor's degree in law or marine-related subject (Master's degree desirable)
  • 3+ years of work experience in the maritime or insurance industry and/or field of international claims handling
  • Knowledge of relevant insurance conditions
  • High level of accuracy and sense of responsibility
  • Affinity and accuracy in dealing with numbers in daily business
  • Strong negotiation, communication, and presentation skills
  • High customer- and service orientation
  • Problem-solving attitude and taking initiatives proactively
  • Team Player and ability to collaborate closely with colleagues in various offices
  • Proficiency in MS Office (especially Excel)
Your Benefits
  • Flexible working hours and the possibility to work from home up to 2 days per week
  • Above-average vacation entitlement
  • Attractive location in Uptown Houston with modern office space and ergonomic height-adjustable desks
  • International working environment and occasional trips to Germany
  • Possibility to actively shape your own growth and professional development via various training opportunities through internal and external seminars
  • Interesting and varied tasks in a motivated, international team
  • Several company and team events per year

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