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Front Desk Sales Associate

2 months ago

Tampa, Florida, United States MMJ Health Full time
Job Title: Front Desk Sales Associate

We are seeking a highly motivated and organized individual to join our team as a Front Desk Sales Associate. As the first point of contact for our patients, you will play a critical role in ensuring a positive and efficient experience.

Key Responsibilities:

  • Greet and check-in patients, ensuring a warm and welcoming atmosphere
  • Collect appointment payments, follow-up appointment deposits, and upsell our other services
  • Assist the physician with computer tasks, including navigating patient charts and looking up patients in the registry
  • Assist patients with their medical marijuana application to the OMMU in a timely manner
  • Keep the doctor's schedule on time while meeting performance metrics
  • Effectively communicate our patient journey and showcase the value of being a patient with our physician office
  • Handle any objections or questions that the patient may have
  • Properly prepare and organize the physicians and clinic for the day
  • Answer inbound telephone calls and remind patients of upcoming visits
  • Maintain stock of general office supplies and perform other physician office administrative tasks

Requirements:

  • 1 year of sales experience (preferred)
  • 2 years of front desk experience (preferred)
  • Strong computer literacy skills, including efficient typing and knowledge of Google Suite
  • Experience in sales-closing and objection handling
  • Motivation and drive to hit metrics for booking next appointments and retaining patients
  • Excellent written and verbal communication skills
  • Strong attention to detail
  • Able to take directions well and follow an exact procedure
  • Strong organizational skills
  • Mastery of PC and Mac and shortcuts/commands
  • High school diploma required, Associate and Bachelor degree preferred
  • Able to pass a federal background check; no felonies required
  • Must have own, reliable transportation

Benefits:

  • 401(k) plan
  • 100% employee discount and friends and family discount
  • Discounts to local dispensaries
  • Health insurance
  • Vision insurance
  • Paid time off
  • Professional development opportunities

Work Environment:

  • 8-24 hours per week
  • 8 hour shift, Monday-Friday
  • Ability to relocate to Tampa, FL required
  • Willingness to travel 25% required
  • Work location: 3001 N Rocky Point Dr E #200, Tampa, FL, 33607