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Patient Care Coordinator

2 months ago


Middleton Wisconsin, United States Midwest Dental Full time
About the Role

We are seeking a highly skilled Patient Care Coordinator to join our team at Midwest Dental. As a Patient Care Coordinator, you will play a vital role in creating a positive patient experience by providing exceptional customer service and ensuring a smooth and efficient visit.

Key Responsibilities
  • Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome.
  • Guiding: Assist patients with check-in/check-out procedures, schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism.
  • Gratitude: Express appreciation to patients for choosing Midwest Dental for their dental care and treat everyone with respect and professionalism.
Requirements
  • At least one year of related experience.
  • Knowledge of dental terminology.
  • Strong communication and interpersonal skills, with a focus on delivering exceptional customer service.
Preferred Qualifications
  • Previous experience in a dental or medical office setting.
Compensation and Benefits

We offer a competitive hourly rate of $17-$21 per hour, as well as a comprehensive benefits package, including paid time off, health, dental, and vision insurance, a health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401(k) plan.

About Midwest Dental

Midwest Dental is a leading provider of dental care services, with a commitment to delivering Smiles For Everyone. We support over 650 affiliated dental practices across 30 states, with a focus on delivering exceptional patient experiences and providing a positive work environment for our employees.