Deli Department Operations Manager
3 weeks ago
Multi-Unit Deli Department Supervisor
About the CompanyGala Foods is a leading retailer dedicated to delivering high-quality products and exceptional customer service.
The ideal candidate will oversee the operations of our Deli departments across multiple locations, ensuring high-quality customer service and developing a profitable prepared food and catering program.
Key Responsibilities- Manage daily operations of Deli departments across multiple store locations.
- Lead department team members and ensure compliance with health and safety regulations and company policies.
- Maintain high standards for food quality, presentation, and customer service.
- Manage inventory, ordering, and vendor relationships to ensure adequate stock levels and cost control.
- Recruit, train, and develop Deli department staff.
- Schedule and coordinate staff to ensure adequate coverage and efficient operations.
- Conduct performance evaluations and provide feedback to staff.
- Address personnel issues and resolve conflicts promptly and effectively.
- Develop and implement a successful prepared food and catering program.
- Create and test new menu items, considering customer preferences and seasonal trends.
- Collaborate with marketing to promote the prepared food and catering program.
- Ensure exceptional customer service is always provided.
- Address customer inquiries, complaints, and feedback promptly and professionally.
- Foster a positive shopping experience for all customers.
$60,000 - $80,000 per year
Benefits- Competitive compensation package.
- Health insurance.
- 401K plan with company match.
- Paid Time Off (PTO).
- Sick days.
- Performance-based bonus.
- Gas stipend.
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