Senior Equipment Specialist
6 days ago
Job Summary
We are seeking a highly motivated and experienced Team Lead to join our dynamic team at Insight Global. As a Team Lead, you will be responsible for leading a team of equipment specialists in the installation and maintenance of ALD, ASD, Diffusion, and CVD tools in the semiconductor industry.
Key Responsibilities
- Assist with the hiring and training of team members to ensure they have the necessary skills and knowledge to perform their duties effectively.
- Oversee the daily workflow and scheduling of assigned team members, ensuring that tasks are completed efficiently and effectively.
- Provide analysis for performance evaluations to management, identifying areas for improvement and recommending solutions.
- Ensure that necessary equipment and tools are available to the team, and that they are properly maintained and calibrated.
- Collaborate with the team to identify and implement improvements to processes and procedures.
- Resolve conflicts among team members and engage with management when necessary.
- Provide technical support to customers on operations, preventative and corrective maintenance of all product lines.
- Instruct customers in the proper operation and maintenance of our equipment.
- Serve as a liaison with customers on technical or administrative matters for assigned projects.
- Provide feedback to service, sales, and technical support groups on customer needs and requests.
Requirements
- 7-10 years of experience working in the semiconductor industry within field service.
- Leadership experience managing and scheduling teams to perform installation and maintenance of equipment.
- Experience working on CVD or Diffusion toolsets.
What We Offer
Insight Global is a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.
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