Store Parts Specialist

7 days ago

Honolulu, Hawaii, United States Genuine Parts Company Full time
About the Role

We are seeking a highly skilled Store Parts Professional to join our team at NAPA. As a key member of our store team, you will be responsible for providing exceptional customer service, processing orders with accuracy and efficiency, and serving as a resource for advice to other store personnel.

Key Responsibilities
  • Implement effective sales practices, including greeting customers, demonstrating product knowledge, and understanding customer needs.
  • Maintain customer satisfaction by securing the right part and resolving customer issues.
  • Demonstrate a professional attitude, conduct, and appearance.
  • Maintain POS computer abilities by learning and applying catalog and system knowledge, practicing asset security/loss prevention controls, and understanding store pricing methods.
  • Provide sales support functions, including processing salespersons' stock orders, reporting overages/shortages/damaged merchandise, and ensuring the good appearance of the store and displays.
  • Participate in training as needed and required.
  • Perform all other associated tasks as assigned by management.
Requirements
  • High School Diploma or equivalent required.
  • Able to establish and maintain good relations with customers by providing courteous, efficient, and professional service.
  • Be functionally literate and capable of understanding and recognizing part numbers and line codes to ensure proper selection and delivery of parts.
  • Demonstrate excellent communication and organizational skills.
  • Enjoy working with people in a fast-paced setting and be competitive, yet able to work calmly under pressure.
  • Be ASE Parts Specialist (automotive) certified.
  • Have a working knowledge of the part of the city the store services and be able to operate a vehicle equipped with a manual transmission.
  • Able to work retail hours at any store location as assigned by management.
Preferred Qualifications
  • Capable of operating TAMS point-of-sale system and cataloging.
  • Able to use the adding machine and process cash, check, and credit card transactions.
  • Visually capable of recognizing and distinguishing letters and numbers and remembering their sequencing.
  • Able to work on feet (stand and walk) for an entire assigned work shift.
  • Capable of lifting and moving parts and boxes of up to 60 pounds.
  • Able to repeatedly bend or stoop to floor-level shelves and able to reach upper shelves (ten feet) with use of stool or ladder when necessary.
  • Able to move engine blocks, core barrels, and other heavy equipment with moving aids designed to move such items, including hand trucks, barrel dollies, hydraulic lifts, etc.
About NAPA
  • Outstanding health benefits and 401K.
  • Pay is $20.00 per hour.
  • Stable company Fortune 200 with a "family" feel.
  • Company Culture that works hard yet takes care of employees.
  • Opportunity for accessing multiple career paths, ongoing development, with support from leaders and your team.

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