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Automotive Parts Specialist

2 months ago


Honolulu, Hawaii, United States Genuine Parts Company Full time
About the Role

We are seeking a highly skilled and knowledgeable Automotive Parts Specialist to join our team at NAPA. As a key member of our retail store team, you will be responsible for providing exceptional customer service and support to our customers in person and over the phone.

Key Responsibilities
  • Provide auto parts answers and solutions for our retail and wholesale customers
  • Use your parts knowledge to assist other NAPA team members in answering customer questions
  • Provide outstanding customer care and interactions with everyone who comes into our NAPA Store
  • Welcome retail customers into our retail stores and engage to provide a positive consumer experience
  • Use technology, cash register, telephone, and paper catalog system to assist customers
Requirements
  • Valid Driver's License
  • Previous experience in a parts store or automotive industry or willingness to learn
  • High School Diploma or GED
  • Technical or Trade school courses or degree
  • Excellent verbal and written communication skills
  • Love fast-paced retail environments
  • Great listening skills and empathy for customers
What We Offer
  • Competitive Pay
  • Outstanding health benefits and 401K
  • Stable company with a "family" feel
  • Culture of promotion from within
  • Great training and ongoing development