Store Parts Specialist

6 days ago


Honolulu, Hawaii, United States Genuine Parts Company Full time
About the Role

We are seeking a highly skilled and customer-focused Store Parts Specialist to join our team at NAPA. As a key member of our store team, you will be responsible for providing exceptional service to our customers, ensuring they receive the right parts at the right time.

Key Responsibilities
  • Customer Service: Provide prompt and courteous service to all customers, responding to their needs and resolving any issues in a professional and efficient manner.
  • Parts Knowledge: Develop and maintain a thorough knowledge of our products, including performance standards, warranties, and sales programs.
  • Order Processing: Process orders with a high degree of accuracy, efficiency, and courtesy, ensuring timely delivery of parts to our customers.
  • Technical Support: Assist and advise customers on how to best meet their needs, often dealing with questions and problems of a highly technical nature.
  • Team Collaboration: Work closely with other store personnel to ensure seamless service delivery and maintain a positive, supportive team environment.
Requirements
  • Education: High School Diploma or equivalent required.
  • Communication Skills: Excellent communication and organizational skills, with the ability to work calmly under pressure.
  • Technical Skills: ASE Parts Specialist (automotive) certification and working knowledge of the TAMS point-of-sale system.
  • Physical Demands: Ability to work on feet for extended periods, lift and move parts and boxes up to 60 pounds, and use manual transmission vehicles.
About NAPA

NAPA is a Fortune 200 company with a strong commitment to employee development and well-being. We offer a competitive salary of $20.00 per hour, outstanding health benefits, and a 401K plan. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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