Business Office Manager

3 weeks ago


Kalamazoo, Michigan, United States Westwood Opco LLC Full time
Job Summary

The Business Office Manager is responsible for overseeing all aspects of the business office, including resident trust accounting, patient billing, and collections. This role works closely with the Administrator, Central Billing Office, and Regional Business Office Manager to ensure accurate and timely billing and collections.

Key Responsibilities
  • Supervise the Business Office staff, including the Receptionist and Assistant BOM (if applicable)
  • Responsible for all aspects of the resident trust accounting system, including security of patient funds
  • Oversee the patient billing system to ensure accuracy of census, patient account billing information, and coordination with other departments as necessary
  • Responsible for all patient-related accounts receivable balances, including Medicare, Medicaid, Insurance, Private, and Other Payers
  • Manage the Medicaid pending application and conversion process to ensure timely resolution
  • Ensure patient bills and collection letters are processed accurately and timely
  • Communicate with Central Billing Office with additional billing information to clear claim edits and rejections
  • Coordinate responses to various audit requests
Requirements
  • High School Diploma and minimum of one (1) year experience in a Skilled Nursing Facility business office setting with specific billing/collecting and patient trust accounting experience
  • Prior supervisor experience in a business office setting preferred
  • Point Click Care (PCC) billing system experience preferred
  • National Data Care Resident Funds Management System (RFMS) experience preferred


  • Kalamazoo, Michigan, United States Business Resources One Full time

    Job SummaryThe Landscaping Account Manager / Client Retention Specialist plays a vital role in differentiating Business Resources One from its competitors and achieving customer experience and retention objectives. As the client's primary point of contact, you will ensure client satisfaction, retention, and revenue maximization.About the CompanyBusiness...


  • Kalamazoo, Michigan, United States Business Resources One Full time

    Job Title: Landscaping Account ManagerAt Business Resources One, we're seeking a highly skilled Landscaping Account Manager to join our team. As a key member of our client services team, you'll play a critical role in differentiating our company from the competition and achieving our customer experience and retention objectives.About the RoleAs the client's...


  • Kalamazoo, Michigan, United States Business Resources One Full time

    Job OpportunityWe are seeking a highly skilled and experienced Landscaping Account Manager to join our team at Business Resources One. As a key member of our team, you will play a critical role in differentiating our company from its competition and achieving our customer experience and retention objectives.Key Responsibilities:Act as the client's single...


  • Kalamazoo, Michigan, United States Fifth Third Bank Full time

    Unlock Business Potential with Fifth Third BankAs a Business Banking Market Manager at Fifth Third Bank, you will lead a team of Relationship Managers and Relationship Specialists in the $2MM to $20MM revenue segment, driving growth, operational excellence, and exceptional client experiences.Key Responsibilities:Direct and coach team members to achieve sales...


  • Kalamazoo, Michigan, United States Business Resources One Full time

    Job Title: Landscaping Account ManagerThe Landscaping Account Manager plays a pivotal role in differentiating our company from its competitors and achieving customer experience and retention objectives.Key Responsibilities:Act as the client's single point of contactEnhance customer experienceMaximize client retentionProactively identify and resolve quality...


  • Kalamazoo, Michigan, United States VIRELLA Full time

    Lead the Way with VIRELLAWe are seeking a highly motivated and results-driven Sales Representative to join our team at VIRELLA. As a leader in our organization, you will have the opportunity to develop relationships with existing clients, research new business opportunities, and supervise a small team of sales professionals.Key Responsibilities:Develop and...

  • Office Coordinator

    2 weeks ago


    Kalamazoo, Michigan, United States The Larko Group Full time

    Office AdministratorWe are seeking a highly skilled and organized Office Administrator to support our client's team in their Kalamazoo office. As a key member of our team, you will play a vital role in maintaining the office's smooth operation and creating a welcoming environment for our staff and clients.Key ResponsibilitiesOversee daily office operations,...


  • Kalamazoo, Michigan, United States Fifth Third Full time

    Job Title: Business Banking Relationship ManagerFifth Third Bank is seeking a highly skilled Business Banking Relationship Manager to join our team. As a key member of our business banking team, you will be responsible for building and maintaining strong relationships with our business clients, providing them with tailored financial solutions to meet their...


  • Kalamazoo, Michigan, United States VIRELLA Full time

    About VIRELLAVIRELLA is a leading organization with 120 years of experience in the industry. We are seeking a talented individual to join our team as a Sales Consultant.Job SummaryWe are looking for a results-driven Sales Consultant to lead our client relationships and drive business growth. The ideal candidate will have a passion for sales, leadership, and...


  • Kalamazoo, Michigan, United States VIRELLA Full time

    VIRELLA Leadership OpportunityWe are seeking a highly motivated and results-driven professional to join our team as a Sales Representative. As a leader in our organization, you will have the opportunity to develop and implement sales strategies, build strong relationships with clients, and lead a small team to achieve sales goals.Key Responsibilities:Develop...


  • Kalamazoo, Michigan, United States HUB International Full time

    About HUB InternationalWe are a team of entrepreneurs who empower our clients by protecting businesses and individuals in our local communities.Our MissionWe help businesses evaluate their sales and commercial needs to provide tailored solutions.Key ResponsibilitiesEvaluate commercial sales opportunitiesDevelop and implement sales strategiesBuild and...


  • Kalamazoo, Michigan, United States VIRELLA Full time

    Lead the Way with VIRELLAWe are seeking a highly motivated and results-driven individual to join our team as a Sales Agent. As a leader in our organization, you will have the opportunity to develop relationships with existing clients, research new business opportunities, and supervise a small team of professionals.Key Responsibilities:Service existing client...


  • Kalamazoo, Michigan, United States Kellogg Community Credit Union Full time

    Job Title: Vice President of Information TechnologyKellogg Community Credit Union is seeking a highly skilled and experienced Vice President of Information Technology to lead our IT team and drive strategic technology initiatives.Key Responsibilities:Develop and implement long-term technology plans to support business growth and improve operational...


  • Kalamazoo, Michigan, United States NeuroPsychiatric Hospitals Full time

    About UsNeuroPsychiatric Hospitals is a leading healthcare provider with a unique approach to patient care. Our hospitals offer a comprehensive range of services, including neurological and medical care, to patients with complex needs.Job OpportunityWe are seeking a Chief Financial Officer (CFO) to join our team at our new hospital in Kalamazoo, Michigan....

  • Process Engineer

    1 day ago


    Kalamazoo, Michigan, United States iMPact Business Group Full time

    Job OverviewWe are seeking a highly skilled Process Engineer to join our team at iMPact Business Group. As a Process Engineer, you will be responsible for providing engineering support for product transfers, ensuring that all activities are completed and documented in accordance with the company's latest procedures.Key Responsibilities:Providing engineering...


  • Kalamazoo, Michigan, United States VIRELLA Full time

    VIRELLA Leadership OpportunityWe are seeking a highly motivated and results-driven professional to join our team as a Sales Representative. As a leader in our organization, you will have the opportunity to develop and implement sales strategies, build strong relationships with clients, and lead a small team to achieve sales goals.Key Responsibilities:Develop...


  • Kalamazoo, Michigan, United States John Grace Construction Full time

    Job SummaryWe are seeking a highly motivated and experienced Business Development Specialist to join our team at John Grace Construction. As a Business Development Specialist, you will be responsible for building relationships with lead sources, educating them on our industry-leading process, and driving business growth.Key ResponsibilitiesMaintain marketing...


  • Kalamazoo, Michigan, United States John Grace Construction Full time

    Job Title: Business Development SpecialistAt John Grace Construction, we're seeking a highly skilled Business Development Specialist to join our team. As a key member of our marketing department, you'll play a crucial role in educating and marketing our services to lead sources.Key Responsibilities:Maintain marketing routes as assigned by the Business...


  • Kalamazoo, Michigan, United States Kellogg Community Credit Union Full time

    Job SummaryDescription:Kellogg Community Credit Union is seeking a highly skilled and experienced Vice President of Information Technology to lead our IT team and drive strategic technology initiatives.The successful candidate will be responsible for developing and implementing technology plans that align with the organization's business objectives, ensuring...


  • Kalamazoo, Michigan, United States Menards Full time

    Manager Trainee PositionAre you looking to start a rewarding career in Retail Management with a growing company? Our Manager Trainee program is a paid, full-time, hands-on training program designed to develop and prepare you for a management role in the near future.As a Manager Trainee, you will work alongside our General Management team, Department...