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Visitor Engagement Specialist
2 months ago
We are seeking passionate individuals to enhance our Guest Relations team and act as representatives for all visitors at Xhibits attractions. If you thrive in a dynamic environment and enjoy engaging with diverse individuals, this role could be an excellent fit for you.
Position Overview:Role Summary:
- Oversee daily operations related to guest entry and exit at Xhibits attractions.
- Manage ticket sales, scanning processes, retail transactions, inventory management, and overall operational tasks.
- Deliver essential information to guests, provide assistance, and offer recommendations.
- Play a key role in fostering a friendly and inviting atmosphere for all visitors.
Key Responsibilities:
- Set a positive example in all interactions with guests and colleagues.
- Exhibit proactive and friendly communication consistently.
- Ensure accurate sales transactions and maintain accountability for all funds received.
- Keep assigned work areas clean and operational.
- Adhere to safety and security protocols at all times.
Essential Qualifications:
- High school diploma or equivalent is required.
- Prior experience in retail, customer service, or attractions is preferred.
- Willingness to work flexible shifts, including weekends and holidays.
- Friendly, approachable, and proactive demeanor in guest interactions.