Supply Chain Customer Experience Specialist
2 weeks ago
Job Summary:
We are seeking a highly skilled Supply Chain Customer Experience Professional to join our team at Lowe's. As a key member of our supply chain team, you will be responsible for providing exceptional customer service and support to our customers through various communication channels.
Key Responsibilities:
- Use available resources and strong judgment to determine the best course of action and/or optimal solution while interacting with customers.
- Serve as a knowledgeable resource to customers through accurate and efficient delivery of information to resolve issues/concerns and help them define product/project needs.
- Strive to be the single point of contact for various requests, including but not limited to order placement, product sourcing, and shipment tracking.
- Escalate customers' concerns to Supply Chain Customer Experience Supervisor, as applicable, determining reason for escalation and ensuring resolution of concern.
- Multitask efficiently to accurately input data while gathering necessary information to address customers inquiries.
- Connect on a personal level to establish rapport and guide the customers in every interaction with a positive attitude, engagement, care, and courtesy.
- Leverage problem-solving skills and remain calm under pressure to resolve increasingly complex problems.
- Listen attentively to customers to fully understand their needs and the need behind the need, adapting in-the-moment and being resourceful to resolve problems while demonstrating sincere appreciation.
- Follow-up with customers to ensure all order and project requirements are satisfactorily met.
- Practice continuous learning and self-development by remaining actively engaged in ongoing learning of Lowe's business and Supply Chain resources to effectively complete tasks.
- Provide feedback to Supply Chain Customer Experience Supervisor for continuous improvement to help determine gaps in processes.
- Partner with shipping, receiving, and transportation to troubleshoot issues and communicate to internal and external customers accordingly.
Requirements:
- High School or GED
- 2 years' experience in a call center, office administration, high volume retail, service support, or similar work environment
- Experience processing specialty orders
- Excellent written and oral communication skills
- Basic math and reading comprehension skills
- Basic computer skills, including working knowledge of Microsoft Office
- Ability to solve problems with a positive, can-do attitude
- Ability to multi-task, prioritize, and manage time effectively
- Ability to stay calm with all customers seeking resolution to a problem by providing support and superior customer service until resolution is met
Preferred Qualifications:
- Knowledge of the home improvement retail industry
Lowe's is an Equal Opportunity Employer:
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Benefits and Compensation:
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.
-
Supply Chain Customer Experience Specialist
4 weeks ago
Thomasville, Georgia, United States Lowe's Full timeJob DescriptionSchedule: Tuesday-Friday 10am-6:00pm & Saturday 7am-4:30pmKey Responsibilities:Utilize available resources and strong judgment to determine the best course of action and/or optimal solution while interacting with customers through various communication channels.Provide accurate and efficient delivery of information to resolve issues/concerns...
-
Procurement Specialist
1 day ago
Thomasville, Georgia, United States Kravet Full timeJob SummaryWe are seeking a highly skilled Procurement Specialist to oversee our company's procurement activities, including fabrics. The ideal candidate will be responsible for sourcing suppliers, negotiating contracts, and ensuring timely delivery of goods to meet the company's operational needs.Key ResponsibilitiesDevelop and implement purchasing...
-
Procurement Specialist
1 day ago
Thomasville, Georgia, United States Warehouse Workers, LLC. Full timeWarehouse Workers, LLC. is seeking a detail-oriented Procurement Specialist to oversee the company's procurement activities, including sourcing fabrics. The ideal candidate will have a strong analytical mindset and excellent communication skills to manage relationships with key suppliers and collaborate effectively with internal departments.Key...
-
Materials Manager
3 days ago
Thomasville, Georgia, United States Pursuit Aerospace Full timeJob SummaryPursuit Aerospace is seeking a highly skilled Materials Manager to lead our fulfillment and scheduling processes, ensuring the efficient flow of materials and seamless production scheduling. This critical role is a key leadership position, supporting the sites General Manager as part of the leadership team.The successful candidate will have a...
-
Materials Manager
4 days ago
Thomasville, Georgia, United States Pursuit Aerospace Full timeJob Title: Materials ManagerWe are seeking a highly skilled Materials Manager to lead our fulfillment, scheduling, and planning processes, ensuring the efficient flow of materials and seamless production scheduling.Key Responsibilities:Develop and implement production schedules, ensuring alignment with demand forecasts, customer orders, and production...
-
Materials Manager
4 days ago
Thomasville, Georgia, United States Pursuit Aerospace Full timeLead Fulfillment and Scheduling with Pursuit AerospaceWe are seeking a highly skilled Materials Manager to lead our fulfillment and scheduling processes, ensuring the efficient flow of materials and seamless production scheduling. As a key leadership position, this role supports the site's General Manager as part of the leadership team.Pursuit Aerospace is a...
-
Materials Manager
5 days ago
Thomasville, Georgia, United States Pursuit Aerospace Full timeLead Fulfillment and Scheduling with Pursuit AerospaceWe are seeking a highly skilled Materials Manager to lead our fulfillment and scheduling processes, ensuring the efficient flow of materials and seamless production scheduling. As a key member of our leadership team, you will support the site's General Manager and play a crucial role in driving...
-
Materials Coordinator
3 days ago
Thomasville, Georgia, United States Pursuit Aerospace Full timeLead Fulfillment and Scheduling with Pursuit AerospaceWe are seeking a seasoned Materials Manager to lead our fulfillment and scheduling processes, ensuring the efficient flow of materials and seamless production scheduling. This critical role is a key leadership position, supporting the site's General Manager as part of the leadership team.Pursuit Aerospace...
-
Culinary Specialist
2 weeks ago
Thomasville, Georgia, United States AJ's Iron Skillet Full timeJob OverviewAJ's Iron Skillet is seeking a skilled Culinary Specialist to join our team. As a key member of our kitchen staff, you will be responsible for preparing and cooking high-quality dishes to meet our business standards.Key Responsibilities:Set up and maintain a clean and organized workstationCook a variety of dishes to meet customer...
-
Materials Manager
4 days ago
Thomasville, Georgia, United States Pursuit Aerospace Full timeJob Title: Materials ManagerWe are seeking a highly skilled Materials Manager to lead our production and fulfillment processes, ensuring seamless material flow and operational excellence.Key Responsibilities:Develop and implement production schedules, aligning with demand forecasts, customer orders, and production capacity.Oversee the end-to-end fulfillment...
-
Senior Purchasing Specialist
4 weeks ago
Thomasville, Georgia, United States Henis Group Full timeJob Title: Sr. Buyer, PurchasingCompany Overview:Henis Group is a leading direct-to-consumer luxury furniture manufacturer, renowned for producing high-end, custom products that embody quality and craftsmanship. We are seeking a detail-oriented and experienced Sr. Purchasing Buyer to join our team and oversee the company's procurement activities, including...
-
Senior Procurement Specialist
4 weeks ago
Thomasville, Georgia, United States Henis Group Full time{"h1": "Senior Buyer", "p": "At Henis Group, we are seeking a detail-oriented and experienced Senior Buyer to join our team and oversee the company's procurement activities, including sourcing fabrics. The ideal candidate will have a strong analytical mindset and excellent communication skills, with the ability to manage relationships with key suppliers and...
-
Driver/Warehouse Associate
3 weeks ago
Thomasville, Georgia, United States Lowe Electric Supply Company Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Driver/Warehouse Associate to join our team at Lowe Electric Supply Company. As a key member of our logistics team, you will be responsible for safely transporting materials and products to and from our warehouse and customer locations.Key ResponsibilitiesVerify loads against shipping papers and...
-
Purchasing Specialist
4 weeks ago
Thomasville, Georgia, United States Kravet Full timePurchasing Buyer Job DescriptionWe are seeking a highly skilled and experienced Purchasing Buyer to join our team at Kravet Inc. The ideal candidate will be responsible for overseeing our company's procurement activities, including fabrics, and ensuring timely delivery of goods to meet our operational needs.Key Responsibilities:Purchasing Strategies: Develop...
-
Floor Maintenance Specialist
4 days ago
Thomasville, Georgia, United States Archbold Medical Center Full timeJob SummaryWe are seeking a skilled Floor Technician to join our team at Archbold Medical Center. As a key member of our housekeeping team, you will be responsible for maintaining the cleanliness and safety of our hospital's interior floors.Key Responsibilities:Utilize the housekeeping process to clean and maintain interior floors, including sweeping,...
-
Medical Records Specialist
15 hours ago
Thomasville, Georgia, United States Novant Health Full timeJob Title: Electronic Medical Records SpecialistNovant Health is seeking a skilled Electronic Medical Records Specialist to support our Health Information Management (HIM) Department. As a key member of our team, you will be responsible for managing and maintaining accurate and up-to-date medical records, ensuring compliance with regulatory requirements and...
-
Consumer Loan Sales Specialist
4 weeks ago
Thomasville, Georgia, United States OneMain Financial Full timeJob SummaryWe are seeking a highly motivated and customer-focused Consumer Loan Sales Specialist to join our team at OneMain Financial. As a Consumer Loan Sales Specialist, you will be responsible for delivering exceptional customer service and providing financial solutions to our customers.Key ResponsibilitiesDevelop and maintain relationships with...
-
Eligibility Operations Specialist
4 days ago
Thomasville, Georgia, United States State of Kansas Full timeJob Title: Eligibility Operations Field SpecialistJob Summary:The Eligibility Operations Field Specialist will collaborate with the KanCare Clearinghouse and KDHE eligibility team to assist consumers with the completion of applications, collect information, and route applications for timely determination of eligibility. The successful candidate will maintain...
-
Facility Sales Representative
5 days ago
Thomasville, Georgia, United States VESTIS Full timeUnlock Your Sales Potential with VestisAre you a driven and influential communicator looking to take your sales career to the next level? Do you thrive in a fast-paced, dynamic environment where no two days are ever the same? If so, we have an exciting opportunity for you to join our Vestis sales team as a Facility Sales Specialist.About the RoleAs a...
-
Travel Nurse ICU Specialist
3 weeks ago
Thomasville, Georgia, United States GHR Healthcare Full timeJob Title: Travel Nurse ICU SpecialistGHR Healthcare is seeking a skilled Travel Nurse ICU Specialist to join their team in Thomasville, Georgia.Job SummaryWe are looking for a dedicated and compassionate Registered Nurse to provide high-quality patient care in our Intensive Care Unit. As a Travel Nurse ICU Specialist, you will have the opportunity to work...