Customer Service Team Lead
4 days ago
Overview
The Part Time Customer Service Lead role at Burlington Stores is a dynamic opportunity for individuals who are passionate about delivering exceptional customer experiences. As a key member of the store team, you will be responsible for leading day-to-day customer service initiatives and inspiring associates to provide friendly, professional, and efficient service to customers.
Key Responsibilities:
- Model company core values and appropriate back-of-house standards to maintain a positive shopping experience.
- Drive improvement of friendliness, speed of checkout, and customer feedback surveys by maintaining a customer-first focus.
- Maintain a neat and orderly front-end area, troubleshooting issues with registers and transactions.
- Coordinate meal and break periods and monitor schedule adherence.
Requirements:
- Candidates must be able to work a flexible schedule including early mornings, nights, weekends, and holidays as required.
- Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time.
Compensation:
The estimated salary for this role is $14 - $14 per hour, depending on location and experience. In addition to competitive pay, part-time associates may be eligible for benefits such as medical coverage, a 401(k) plan, paid time off, and paid holidays.
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