Customer Service Director

3 weeks ago


Farmington, Michigan, United States Burlington Stores Full time
Job Summary
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We are seeking a highly skilled and experienced Customer Service Lead to join our team at Burlington Stores. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, driving sales growth, and leading by example.

About the Role

This is a part-time opportunity with flexible scheduling, including weekends, evenings, and holidays. You will work closely with our Assistant Store Manager and Customer Service Supervisor to ensure a seamless shopping experience for our customers.

Responsibilities
  • Lead day-to-day customer service initiatives and inspire associates to provide exceptional service
  • Maintain a customer-first focus and deliver a consistently great experience to all customers
  • Cordinate meal and break periods and monitor schedule adherence
Requirements

You must be able to work a flexible schedule, including early mornings, nights, weekends, and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs or more, as well as the ability to stand and walk for extended periods of time.

The estimated salary for this position is $15-$17 per hour, based on location and experience.



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