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Customer Service Representative

2 months ago

Clearwater, United States Diana Devito - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Diana Devito - State Farm Agent. As a key member of our team, you will be responsible for establishing strong relationships with our customers, identifying their needs, and providing them with tailored solutions to meet their insurance and financial service needs.

Key Responsibilities
  • Customer Relationship Building: Establish and maintain strong relationships with our customers, responding to their inquiries and concerns in a timely and professional manner.
  • Needs Assessment: Conduct thorough needs assessments to identify customers' insurance and financial service needs, and provide them with personalized solutions.
  • Product Development: Develop and implement strategies to market and sell State Farm insurance and financial service products to our customers.
Requirements
  • Excellent Communication Skills: Possess excellent written, verbal, and listening communication skills, with the ability to effectively communicate with customers and team members.
  • Customer Focus: Demonstrate a strong customer-focused mindset, with a passion for delivering exceptional customer service.
  • Business Acumen: Possess a basic understanding of business principles and practices, with the ability to apply them in a fast-paced sales environment.
  • Teamwork: Demonstrate the ability to work effectively in a team environment, collaborating with colleagues to achieve common goals.
What We Offer
  • Competitive Compensation: Earn a competitive hourly rate, plus commission and bonus opportunities.
  • Opportunities for Advancement: Develop your skills and knowledge, with opportunities for advancement within our agency.
  • Flexible Work Arrangements: Enjoy flexible work arrangements, including paid time off and vacation days.