Customer Service Representative
1 day ago
Join the City of Clearwater, FL team as a Customer Service Representative I and play a vital role in providing exceptional customer service to our community.
About the Role:This is an exciting opportunity to work in a fast-paced environment, engaging with customers, and resolving their concerns and queries in a professional and courteous manner.
Key Responsibilities:- Provide excellent customer service via phone, email, and in-person interactions.
- Respond to customer inquiries and resolve issues in a timely and efficient manner.
- Process customer transactions, including payments and service requests.
- Maintain accurate records and files, ensuring compliance with departmental and City policies.
- Communicate effectively with customers, colleagues, and management to ensure seamless service delivery.
- High School Diploma or equivalent required; some college preferred.
- One year of clerical office and/or customer service experience.
- Strong communication and interpersonal skills.
- Ability to work in a team environment and adapt to changing priorities.
- Basic computer skills and knowledge of office software.
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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