Customer Service Representative

2 days ago


Clearwater, United States Daikin Full time
Job Title: Customer Service Representative/Inside Sales Representative

Daikin Comfort Technologies Distribution, Inc. is seeking a skilled and professional individual to join our team as a Customer Service Representative/Inside Sales Representative. This role is responsible for selling the organization's products and services to prospective and established customers, providing exceptional customer service, and meeting established sales quotas.

Key Responsibilities:
  • Build and maintain sales relationships with customers, including existing and lost accounts.
  • Conduct outbound calls to promote new products, services, and sales initiatives.
  • Provide accurate and timely information to customers regarding product availability, pricing, and delivery dates.
  • Process orders, manage inventory, and coordinate with manufacturing, sales, and distribution teams.
  • Collaborate with the Branch Manager to resolve customer issues and improve sales performance.
  • Monitor and report on sales activities, market trends, and customer satisfaction.
Requirements:
  • 6+ years of progressive sales and customer service experience.
  • 5+ years in the HVAC industry.
  • High School diploma or GED equivalent, some college preferred.
  • HVAC certification preferred.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

Daikin Comfort Technologies Distribution, Inc. is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.



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