Executive Director

6 days ago


San Luis Obispo, California, United States BrightSpring Health Services Full time
Job Summary

The Executive Director is a key leadership position responsible for overseeing the overall performance of all company operations under their supervision. This role requires a strategic thinker who can implement company policies and procedures, drive financial performance, and provide leadership support to operations to meet established goals.

Key Responsibilities
  • Reviews operations' performance and support needs with executive management
  • Analyzes operations and branch staff for alignment with company vision, mission, and values
  • Leads all operations under their supervision to maximize revenue and EBITDA
  • Evaluates and implements corrective action plans to improve financial performance
  • Participates in the development of annual budgets and operational plans
  • Provides leadership support and tools to operations to meet established goals
  • Builds business and increases sales to meet/exceed goals
  • Reviews sales plans and consults with the corporate sales team regarding implementation strategies
  • Evaluates potential growth opportunities through expanding services
  • Coordinates training staff on systems, standard processes, and company policies and procedures
  • Provides leadership support and guidance to operations experiencing performance issues and/or administrative vacancies
  • Establishes relationships and functions as a liaison between operations and the executive leadership team
  • Assesses processes and performance
  • Effectively leads and deploys the resources of the core team as required to support operations
  • Assists with process implementation geared to improve performance goals
  • Provides support and supervision to operations with branch manager vacancies
  • Ensures each service site develops and fully implements a targeted recruitment and retention plan
Requirements
  • Bachelor's degree in human services, business, or a related field; master's degree preferred
  • Three to five years or more of progressively responsible experience with the proven ability to effectively manage operations, systems, processes, and people
  • Three or more years of supervisory experience with at least five direct reports
  • Outstanding organization and leadership abilities
  • Excellent communication (oral and written) and public speaking skills
  • Experience in home care or related healthcare field preferred
  • Proficiency in technology and all Microsoft Office solutions
  • Working knowledge of federal, state, and local regulations of the business (area) they are responsible for
  • Excellent customer service skills
  • Knowledge or previous experience working in an office setting with computers, phones, and other related tasks
  • Ability to travel 25-50% or as needed


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