Chief Operating Officer

4 days ago


Thorofare, New Jersey, United States Better Talent Full time
About the Role

**Job Summary:**

We are seeking a highly skilled and experienced Chief Operating Officer to join our team at Better Talent. As a key member of our leadership team, you will be responsible for driving the growth and success of our family law firm.

Key Responsibilities:

  • Oversee daily operations, including management of information systems, office services, equipment, and facilities to ensure seamless functionality.
  • Develop and implement efficient systems and procedures; document these processes for clarity and continual improvement.
  • Set and achieve comprehensive performance goals in collaboration with the team, holding members accountable for agreed-upon objectives.
  • Participate in strategic planning with the CEO and coordinate closely with the Finance, Sales, and Marketing departments to align goals and strategies and meet financial targets and client retention objectives.
  • Enhance productivity and efficiency among billable staff and assist in executing additional business ventures as directed by the CEO.
  • Take charge of hiring, discipline, and firing of staff; work to recruit individuals that mirror the firm's values and build out collateral practice areas.
  • Execute the CEO's vision for transforming the firm into a concierge-style law firm, focusing on client-centric services and innovative growth strategies.

Requirements:

  • Demonstrated success in roles such as Integrator, General Manager, Chief Operating Officer, Vice President, or similar, with a strong track record of effective leadership.
  • Proven experience building and leading high-performing teams, with a knack for identifying and cultivating rising talent.
  • Ability to effectively switch between strategic vision and daily tactical operations, ensuring smooth management transitions.
  • Working knowledge of data analysis and performance/operations metrics (experience in a law firm is a plus but not required).
  • Proven execution mindset with a consistent record of holding team members accountable for results.
  • An understanding of organizational culture and the capability to nurture a healthy work environment.
  • Diverse experience across multiple business functions, including Operations, Finance, Human Resources, Marketing, and Sales, is highly valued.

What We Offer:

  • Annual Salary: $100,000 - $150,000 based on experience and achievement
  • Bonus: TBD
  • Paid time off, such as PTO, sick days, and vacation days
  • Health insurance
  • Retirement benefits or accounts
  • Workplace perks such as recreation activities, food and coffee, and flexible work schedules


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